TRIO Support Specialist – Part Time

Major Responsibilities:

Review course materials as required to assist and tutor TRIO students
Follow-up and monitor student success;
Mentor TRIO students on a regular basis

Provide administrative support to other TRIO staff

Aid students in adapting to challenges unique to extensive online education
Develop and present life and study skills seminar workshops to TRIO students
Assist students with navigating MyIvy course registration financial aid transcript etc.
Assist students with the colleges Learning Management System (LMS): Canvas
Help familiarize TRIO students with the colleges online tools and systems: IvyLife Email Zoom Ivy Connect Microsoft Office 365 etc.
Assist students with financial and economic literacy
Provide program assessments and review results with TRIO students
Provide enrollment support by contacting non-registered students each semester
Provide no contact support by contacting students who have not been in touch
Assist students with the completion of the FAFSA and scholarship applications
Provide consistent intrusive tutoring for students identified by TRIO early warnings
Provide consistent intrusive tutoring for students in a warning/monitoring or probationary/reinstatement status with Standards of Academic Progress (SAP) or Academic Standing policies

Assist students researching their transfer options
Provide the programs other staff with insight into student needs

OTHER RESPONSIBILITIES: Other duties logically associated with the position may be assigned.

Minimum Qualifications:

Associates degree preferred; one year of college coursework completed with GPA of 3.5 or higher ability to tutor developmental math and English

High level of knowledge in subject matter being tutored (A or B grades)

Previous tutoring mentoring or experience with online learning is preferred

Experience with Zoom Microsoft Teams or other virtual meeting software preferred

Excellent oral and written communications skills
Experience with Microsoft Office applications
Ability and willingness to multi-task especially in the realm of operating within both virtual and in-person modalities simultaneously

Exceptional customer service skills
Professional appearance and demeanor
Ability to maintain confidentiality and discretion in accordance with FERPA guidelines
Ability to work in a team-oriented environment
Ability to consistently meet deadlines
Ability to follow detailed oral and written instructions
Ability to work independently

Other Requirements:

Selected candidate for employment will be subject to pre-employment background checks including criminal history check and any offer of employment will be contingent upon that outcome.

Copies of unofficial transcripts may be required at time of interview.

Working Hours: 10-15 hours per week. 40 weeks per year. Scheduled to be determined between supervisor and employee but will be a set schedule weekdays between 9am and 6pm. Schedule subject to change by semester at supervisor and employee discretion.

This part-time position is grant funded by the U.S. Department of Educations TRIO initiative for 12-months continuation status contingent upon the availability of future grant funding.

Ivy Tech Community College is an accredited equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race color ethnicity national origin marital status religion sex gender sexual orientation gender identity disability age or veteran status. As required by Title IX of the Education Amendments of 1972 Ivy Tech Community College does not discriminate on the basis of sex including sexual harassment in its educational programs and activities including employment and admissions. Questions specific to Title IX may be referred to the Colleges Title IX Coordinator or to the US Department of Education Office of Civil Rights.