Customer Admissions Manager
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Role
Reporting to our National Sales & Admissions Manager the Customer Admissions Manager (CAM) is responsible for driving sales and occupancy plus maintaining strong relationships with residents and partners within our organisation. Our vision at Infinite care is: Aged Care Provider - Redefining a New Generation of Residential Care
This exciting full time permanent role in our Cairns footprint breaks the traditional views on acquiring new consumers. It will challenge and reward you professionally - and for a true sales professional who thrives on achieving outstanding sales results and delivering service excellence the role provides unlimited scope to be rewarded for both.
Due to internal growth and recent team movements we are seeking a new Customer Admissions Manager to join our Cairns region. This role can be based at any of our three Cairns homes with flexibility to travel between sites as needed. You will be responsible for driving sales across all three homes while also supporting new residents and their families through what can be an emotional stressful and often complex journey as they navigate the aged care system.
Our ideal applicants will have:
- Experience in aged care sales and admissions.
- Strong understanding of the aged care system ACAT assessments and fee structures.
- Exceptional communication negotiation and relationship-building skills.
- High attention to detail and strong organisational capability.
- Ability to work with sensitivity and professionalism during emotional family discussions.
- Competence in CRM/enquiry systems and general computer literacy.
- Warm welcoming and empathetic approach.
- Highly professional with a strong customer focus
- A current drivers licence and car.
- Must have a current NDIS clearance OR ability to apply for one.
Whats in it for you
- Laptop phone and other allowances to help you perform at your best and be on the move!
- Vast array of employee discounts across Food Clothing Electrical and other services via our external partner called Flare. Fitness Passport with is an additional discount to fitness wellness and wellbeing sessions.
- Industry leading digital solutions that enable work life balance accessibility to your colleagues to set you up for success.
- Free and confidential Employee wellbeing financial counselling mental health and life coaching via our Employee Assistance Program.
- Employee referral program whereby attracting talent to Infinite is a key financial reward and recognition outcome for our people.
- Free professional development leadership training via micro-learning platforms.
- We offer our employees the opportunity to broaden their skills and achieve their potential whilst at the same time create a home away from home for our residents and their loved ones.
Infinite Aged Care is a leader in residential aged care. We have facilities in Queensland NSW and South Australia and soon to be Victoria we take pride in our ability to provide an environment which encourages and enables residents to remain independent.
To view our existing locations navigate via the link :Residential Aged Care Facilities - Our Locations Infinite Care
If you would like to know more about us or this position before applying then please reach out to our recruitment specialist managing this assignment Teri via email or phone Teri on 07)
Required Experience:
Manager
Key Skills
- Culinary Experience
- Sales Experience
- Time Management
- Marketing
- Public Relations
- Customer Service
- Computer Skills
- Microsoft Outlook
- Basecamp
- Salesforce
- Inside Sales
- Recruiting
About Company
Infinite Care is a residential aged care provider for over 30 years, with Aged Care facilities in Adelaide, NSW and Queensland.
