Customer Field Technician I Ipswich and Toowoomba
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Expectations
Were looking for people based in Ipswich/Toowoomba who enjoy practical handson work and are open to trying something new. You might come from a trade technical background or any role where you work with your hands. People with experience in plumbing carpentry electrical work construction civils hospitality customer service manufacturing and similar industries have all thrived in this position. Safety is at the core of everything we do and were looking for people who value working safely following procedures and looking out for their teammates and customers.
If this sounds like you nbn would love to support you as you grow into a Customer Field Technician within our internal workforce. We value the skills you already have and will help you build the ones you need.
Join us in shaping Australias digital this handson customerfocused role youll be helping connect homes and communities making a real difference every day.
A bit about your role
As a Customer Field Technician in Ipswich/Toowoomba youll work independently to complete a variety of tasks across different nbn technologies. Your work will include installations repairs maintenance and supporting customers in their homes or businesses.
Your day might involve installing copper or fibre cabling setting up customer equipment identifying and fixing faults and ensuring customers feel supported and informed throughout the process.
Working hours are between 7am and 7pm with flexibility based on business needs. Youll receive full training all required tools and ongoing support so you feel confident and set up for success.
Safety is a fundamental part of this rolewhether youre handling equipment working in customers premises or completing technical tasks youll be expected to consistently apply safe work practices and follow nbns safety procedures.
A bit about you
Previous experience in telecommunications isnt needed well teach you everything you need to know. What matters most is that you enjoy handson work like solving problems and feel comfortable speaking with customers.
You might come from a trade a handson technical job or a customerfocused role. Experience in fields like plumbing carpentry electrical work labouring construction mechanical work hospitality or manufacturing is highly valued.
Youll do well in this role if you enjoy working independently managing your workload and taking pride in delivering quality work. A strong commitment to safety clear communication skills and a current clean Drivers Licence are essential.
Life at nbn
To be part of nbn is to be part of something bigger. Weve created Australias networka network made for more.
Our pioneering spirit drives us forward every day. Together we help lift the digital capability of Australia by connecting homes and businesses everywhere. Its not just a way for everyone to do the things they love but transforms the way they do them and the opportunities available to them.
A more inclusive working world
nbn is committed to an inclusive flexible and supportive workplace where everyone can feel heard valued and respected. We believe diverse perspectives are the key to unlocking greater outcomes and encourage applications from people of all ages nationalities abilities and cultures. Thats why we have a Reconciliation Action Plan Accessibility & Inclusion Plan offer 18 weeks of paid parental leave are a Pride in Diversity Platinum Employer and have active employee-led diversity pillars.Click here to see our list of employee benefitsand why were recognised as a WORK180 Endorsed Employer for Women and their Employer of Choice for 2025.
Equal Opportunities for All
We champion equal opportunities for all employees. If you have any accessibility requirements and would like to discuss adjustments for the recruitment process please dont hesitate to contact us by emailing or calling our Recruitment Accessibility Enquiry Line at. Please note this line is dedicated to accessibility-related enquiries for the purposes of recruitment and only enquiries related to accessibility adjustments will be answered. For other matters please visit our Contact Us page on our website.
Where to from here
If you think this role might be for you we want to hear from you. Please apply by following the links and send your resume only. We do not require a cover letter or any selection criteria to be addressed.
The preferred candidate will be required to undertake a Criminal History Check and a Pre-Employment Medical Assessment to assess their ability to perform the genuine occupational requirements of the position.
Please note this is a permanent role. To be eligible for this role you must have full working rights in Australia.
Worker Type
PermanentTime Type
Full timeField Base Location
QLD Metro SouthRequired Experience:
IC
Key Skills
- Computer Hardware
- Customer Service
- Hand Tools
- Computer Networking
- Field Service
- POS
- Windows
- Mechanical Knowledge
- Service Technician Experience
- Merchandising
- Project Coordination
- Troubleshooting
