Danish-Speaking Products Support Specialist
Why this opportunity stands out
Join a global leader in wearable technology and deliver top-tier product support in Danish. Based in a dynamic international environment youll help users make the most of their devices troubleshoot real issues and contribute to customer satisfaction and product excellence.
What youll be doing
- Assist Danish-speaking customers via phone and ticket systems with empathy and professionalism
- Provide solutions to everyday device usage questions and guide users through setup and features
- Identify and escalate trending issues or bugs to the supervision/technical teams
- Collaborate with an international customer-focused team to deliver seamless user experiences
- Maintain clear records of interactions and contribute feedback to improve support processes
What were looking for
-
Fluent Danish (B2) for daily customer communication
-
Good English (B1) for internal training and communication
-
Basic understanding of iOS and Android operating systems
-
Strong empathy problem-solving skills and a customer-centric mindset
-
Friendly outgoing personality and the ability to work well in a team
-
Motivation for long-term employment and career development
-
Result-oriented with a focus on personal and team performance
-
EU citizenship or valid work permit is mandatory
What youll get
-
Stable full-time role in a multicultural international company
-
Fully paid training and ongoing learning opportunities
-
Clear career progression paths and supportive team culture
- Additional benefits such as health insurance wellness programmes and flexible working hours
Your next step
If youre ready to use your Danish language skills in a product-support role help customers get the best experience from cutting-edge devices and grow your career in a global tech environment wed love to hear from you. Lets bring your next career move to life.
Danish-Speaking Products Support Specialist Why this opportunity stands out Join a global leader in wearable technology and deliver top-tier product support in Danish. Based in a dynamic international environment youll help users make the most of their devices troubleshoot real issues and contribute...
Danish-Speaking Products Support Specialist
Why this opportunity stands out
Join a global leader in wearable technology and deliver top-tier product support in Danish. Based in a dynamic international environment youll help users make the most of their devices troubleshoot real issues and contribute to customer satisfaction and product excellence.
What youll be doing
- Assist Danish-speaking customers via phone and ticket systems with empathy and professionalism
- Provide solutions to everyday device usage questions and guide users through setup and features
- Identify and escalate trending issues or bugs to the supervision/technical teams
- Collaborate with an international customer-focused team to deliver seamless user experiences
- Maintain clear records of interactions and contribute feedback to improve support processes
What were looking for
-
Fluent Danish (B2) for daily customer communication
-
Good English (B1) for internal training and communication
-
Basic understanding of iOS and Android operating systems
-
Strong empathy problem-solving skills and a customer-centric mindset
-
Friendly outgoing personality and the ability to work well in a team
-
Motivation for long-term employment and career development
-
Result-oriented with a focus on personal and team performance
-
EU citizenship or valid work permit is mandatory
What youll get
-
Stable full-time role in a multicultural international company
-
Fully paid training and ongoing learning opportunities
-
Clear career progression paths and supportive team culture
- Additional benefits such as health insurance wellness programmes and flexible working hours
Your next step
If youre ready to use your Danish language skills in a product-support role help customers get the best experience from cutting-edge devices and grow your career in a global tech environment wed love to hear from you. Lets bring your next career move to life.
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