Position: Billing Specialist
Reports To: Accounting Manager
Department: Accounting
Location: Portland Oregon (Hybrid)
EmploymentType: Full-Time / Non-Exempt

Company Overview

Linguava Interpreters Inc. is a premier language services provider dedicated to ensuring language access in healthcare and beyond. Our mission is to be the go-to company that employees take pride in linguists are excited to be partnered with and the healthcare community trusts as the premier choice for exceptional language services. Founded in 2010 and headquartered in Portland Oregon Linguava has grown into a $35 million company with a team of 75 full-time staff and a network of skilled linguists. We are passionate about helping patients find their seat at the table to fully participate in their healthcare regardless of what language they speak or sign.

Position Summary

The Billing Specialist is responsible for delivering accurate compliant and timely client billing that directly supports Linguavas financial integrity and service excellence. This role ensures invoices reflect correct contract terms pricing and service details while adhering to HIPAA requirements and internal billing controls. Success in this position is measured by accuracy of billed revenue reduction of billing discrepancies timeliness of billing cycles and the ability to interpret and apply complex contract language. The Billing Specialist strengthens revenue operations by improving billing workflows preventing errors before they reach the client and supporting informed financial decision-making across departments.

Essential Duties & Responsibilities

Ensure Revenue Accuracy & Integrity

• Deliver accurate contract-compliant invoices by validating customer details service data rate tables and contractual terms before submission.
• Maintain a consistently low error rate by identifying discrepancies early in the billing process and preventing downstream corrections.
• Prepare monthly revenue accruals aligned with accounting policies ensuring revenue is recognized correctly and consistently.

Minimize Billing Discrepancies & Improve Cycle Efficiency

• Reduce client disputes by performing proactive audits of service logs rate structures and contract requirements.
• Resolve billing issues promptly using structured research documentation and collaboration with internal teams.
• Maintain documentation that supports a clear audit trail for internal controls and compliance.

Strengthen Billing Processes & Operational Performance

• Identify recurring billing issues workflow gaps or system limitations and recommend process improvements.
• Participate in testing or implementation of system updates billing enhancements and reporting improvements.
• Maintain HIPAA compliance in all billing practices ensuring secure handling of PHI and sensitive client information.

Support Internal Teams & Client Communication

• Provide accurate timely responses to billing inquiries with appropriate supporting data.
• Collaborate with Client Relations and Scheduling to ensure billing reflects true service delivery and contract obligations.
• Contribute to special projects that improve departmental accuracy transparency and reporting

Qualifications

Education Certifications & Licenses

• Bachelors degree in Accounting Finance or Business Administration is strongly preferred; however equivalent work experience or a combination of education and experience will be considered.

Professional Experience

• 2 years of client facing billing and invoice preparation experience
• Proven ability to interpret contract language rate tables pricing agreements and service-based billing requirements
• Proven experience in providing above and beyond customer service when assisting clients with billing inquiries
• Experience resolving billing discrepancies under tight deadlines
• Demonstrated ability to take initiative exercise sound judgment and go beyond routine task execution

• Technical Proficiencies

  • Advanced proficiency in Microsoft Excel
  • Familiar with Quickbooks online or similar accounting software
  • Cloud productivity suites for communication collaboration and document management
    
    

  Physical Cognitive and Sensory Demands

  • Ability to sit or stand at a computer for extended periods and occasionally lift up to 15 lbs
  • Ability to analyze information manage competing priorities and make timely thoughtful decisions
  • Close vision required for computer use and for reviewing proposals contracts and dashboards
  • Frequent verbal communication in meetings and video calls and clear written communication skills
    
    

  Work Schedule & Availability

  This is a full-time position based on a standard business schedule of Monday through Friday 8:00 AM to 5:00 PM Pacific Time. Occasional flexibility in start and end times may be needed to accommodate business needs. Primary work is performed on-site at the Portland office with the option to work from home in accordance with company hybrid-work policies. Ability to travel (<30%) for linguist appreciation events conferences and industry engagements is required.
  
  

  Notices

  This job description is not designed to cover or contain a comprehensive listing of activities duties or responsibilities required of the employee. Duties responsibilities and activities may change at any time with or without notice.

  Applicants must be legally authorized to work in the United States and able to meet federal employment verification requirements. Linguava does not sponsor employment visas.

  Offers are contingent on job-related background checks conducted in accordance with applicable federal state and local law (and only at the appropriate stage of the hiring process).

  All job requirements are subject to reasonable accommodation and may be updated to meet legitimate business needs in compliance with applicable law.

  Linguava provides equal employment opportunities to all employees and applicants. We consider all qualified applicants without regard to race color religion/creed sex (including pregnancy childbirth and related conditions) sexual orientation gender identity or expression national origin/ancestry age disability genetic information marital status veteran or military status citizenship or immigration status or any other status protected by applicable law. We are committed to creating an inclusive environment for all employees.

  We consider qualified applicants with criminal histories consistent with applicable laws. Compensation decisions comply with applicable federal state and local equal pay and pay transparency laws.

  Employment with Linguava Interpreters Inc. is at-will and may be terminated by either the company or the employee at any time with or without cause or notice subject to applicable law.
  
  

  Applicant Privacy Notice

  Linguava Interpreters Inc. (Linguava) is committed to protecting the privacy of applicants. This notice explains what personal information we collect during the hiring process how we use it how we disclose it and the privacy rights available to applicants residing in California Colorado Connecticut Utah and Virginia.
  
  

  Information We Collect

  We may collect:

  • Contact details (name email phone address)
  • Resume/CV education and employment history qualifications and references
  • Information provided during interviews assessments or skills tests
  • Background check information (where permitted by law and with any required disclosures/consents)
  • Communication preferences and records related to your application

  Sources of Information

  • Directly from you (application materials interviews assessments)
  • From references you authorize and service providers (e.g. background check vendors)
  • From publicly available professional profiles (where permitted by law)
    
    

  How We Use Information

  • Evaluate qualifications and manage the application interviewing and selection process
  • Communicate with you about your application and potential employment
  • Conduct permissible background checks and verifications
  • Comply with legal regulatory audit and reporting obligations
  • Improve our recruiting processes and candidate experience
    
    

  Disclosures of Information

  We may disclose personal information to:

  • Service providers that support recruiting background screening information technology or legal compliance
  • Government authorities or regulators as required by law
  • Internal personnel with a business need to know (e.g. hiring managers HR legal)

  We do not sell or share applicant personal information and we do not use it for targeted advertising as those terms are defined by applicable state laws.
  
  

  Retention

  We retain applicant information only as long as necessary for the purposes described above and to comply with legal regulatory and recordretention requirements.
  
  

  Your Privacy Rights

  Last Updated: August 2025

  Depending on your state of residence you may have the right to:

  • Access: request confirmation and a copy of personal information we maintain about you
  • Delete: request deletion of personal information (subject to lawful exceptions)
  • Correct: request correction of inaccurate personal information
  • Portability: request a portable copy where required by law
  • Limit Use of Sensitive Personal Information (California): request limitations on certain uses/disclosures of sensitive data where applicable
    
    

  How to Exercise Your Rights

  Submit a request by:

  • Email:
  • Tollfree:

  We will verify your identity before processing a request. You may designate an authorized agent (California) by providing a signed authorization and we may still require verification.
  
  

  Appeals (CO/CT/VA)

  If we decline to take action on your request you may appeal by emailing with the subject line Privacy Appeal. We will respond within the time required by applicable law and explain our decision.
  
  

  NonDiscrimination

  We will not discriminate or retaliate against you for exercising your privacy rights.
  
  

  Childrens Information

  Our applicant process is intended for adults. We do not knowingly collect personal information from children in connection with applications.
  
  

  Changes to This Notice

  We may update this notice from time to time. The Last Updated date reflects the most recent revision.

  Contact Us

  Questions about this notice or our handling of applicant information:
  12106 NE Marx St Portland OR 97220