Porter
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
In this role you will be responsible for providing exceptional customer service to lounge patrons and maintaining a safe and pleasant environment. As a casual - doorman / porter you will assist with greeting guests managing access control maintaining cleanliness and ensuring smooth operation of the lounge.
- To meet and greet all guests as they arrive and depart the First Class Lounges
- Ensure guests are entering the correct lounges with understanding boarding passes.
- Repetitive heavy lifting of passenger luggages
- Ensure guests are dressed to an appropriate standard in the lounges
- Handing over to other departments VIPs checking and any additional relevant information or request to ensure smooth customer experience.
- Explain airport and lounge facilities to guests and answer any questions including applicable flight information.
- Occasional assistance with Qantas Hosts/F&B Departments
- Ensure apply and respect grooming performance and conduct standards at all times.
- Regular checks of the foyer cleaning of curbside (if required) and ensure the Premium Check in Suite is kept presentable at all times.
- Assist with any additional dutuies required by management/Qantas
- Attend staff meetings and training sessions as required.
Qualifications :
- revious experience in a customer service role preferably in a fast-paced environment.
- Exceptional interpersonal and communication skills.
- Impeccable grooming and professional appearance.
- Strong attention to detail and ability to multitask effectively.
- Ability to remain calm and composed in high-pressure situations.
- Physical ability to stand for extended periods and lift/carry heavy objects.
- Able to obtain Federal Police clearance to work in the restricted areas associated with the airport.
- Flexibility to work evenings weekends and holidays as required.
Additional Information :
Employee Benefits for your hard work!
- Work with two iconic businesses and experience the buzz of the working in the Aviation industry
- Staff Travel Benefits (T&C Apply)
- Access to staff duty-free store
- Free meal and coffee on shifts
- Hotel discounts (staff rates) at over 3000 hotels globally
- Partnership discounts with companies such as Europcar Google and more..
You will be engaged to work under the Hospitality Industry (General) Award MA000009
Note: Successful applicants will be required to undergo a Federal Police check at their own cost (Will be reimbursed once approved) in order to gain ASIC certification.
If you would like to be a part of our team please apply now.
Remote Work :
No
Employment Type :
Casual
Key Skills
- Restaurant Experience
- Porter Experience
- Customer Service
- Buffing
- Dealership Experience
- Cleaning Experience
- Detailing
- Manual Transmission Experience
- Maintenance
- Custodial Experience
- Power Tools
- Commercial Cleaning
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
