Porter | Concierge Full Time & Part Time

Join Our Concierge Team Full-Time & Part-Time Roles Available!

As a Porter / Concierge no two days are the same. You will assist our guests with all aspects of their arrival and departure experience and everything in between - luggage assistance valet parking and responding to guest requests - whilst at the same time creating stories that stay.

• Be the first point of contact and greet guests with a warm welcome every time
• Provide exceptional service to our guests in every interaction by anticipating their needs responding to requests promptly efficiently and courteously
• Share your knowledge and passion for Melbourne with visitors to our city
• Be the face of our hotel
• Welcome our guests and make them feel special
• Assist guests with general enquiries and luggage requests
• Valet parking of cars 
• General Porter duties as required 

Hourly Pay rates:

• Mon to Fri: $25.85 ( $2.81 evening loading after 7pm)
• Saturday: $32.31
• Sunday: $38.78
• Public Holidays: $58.16

Plus:

• Guaranteed weekly hours
• Annual leave entitlements
• Sick leave entitlements

What we can offer you:

• A fun work environment where your job is simply to make people happy!
• A genuine sense of community our team is one big family
• Share your love of Melbourne! Our guests want your insider-knowledge on what to experience when they visit our great city
• Develop invaluable skills that you can use in all walks of life customer service communication time management problem solving and resilience!
• If hospitality is your thing the career opportunities are endless as part of Australias largest hospitality employer Accor
• Be part of a company that cares for our community and our environment with industry-leading initiatives that make you proud to come to work every day

Qualifications :

What were looking for...

• Victorian full drivers license is essential 
• An energetic team-focused and can-do attitude
• Enthusiasm to connect with guests and to hear their story
• Exceptional communication skills both written and verbal
• Excellent attention to detail
• The ability to work across a 7 day roster - evenings mornings and weekends

Additional Information :

Whats in it for you

• Great benefits - worldwide accommodation and food & beverage discounts from you first day Chadstone shopping centre discounts (at selected stores) free nights accommodation on your anniversary with Accor free & confidential employee assistance program discounted health insurance
• Live in Melbournes South-East Work close to home and avoid the CBD
• Endless learning & career development opportunities with Australias largest hospitality group Accor
• Be part of a dynamic hotel environment with a supportive and fun team

Apply now to begin your journey with Hotel Chadstone Melbourne MGallery we look forward to receiving your application.

Remote Work :

No

Employment Type :

Part-time