Senior Consultant (Support Account Management)
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Job Location:
Midrand - South Africa
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Our client in the telecommunications sector is seeking a Senior Consultant (Support Account Management) on a contract duration of 12 months.
Role purpose: To provide support negotiate agreements compile reports maintain relationships manage accounts and problem resolution to function as a specialised one-stop shop philosophy to our customers.
Role purpose: To provide support negotiate agreements compile reports maintain relationships manage accounts and problem resolution to function as a specialised one-stop shop philosophy to our customers.
Must have technical / professional qualifications:
Matric is essential
Relevant Certificate / Diploma is essential
2-5 years in Telecommunications industry in customer service environment dealing with Business Corporate Clients essential
Knowledge of Data Applications
6 months support account management experience is an advantage
OR
Matric is essential
3-5 years in Telecommunications industry in customer service environment dealing with Business Corporate Clients essential
Knowledge of Data Applications
6 months support account management experience is an advantage
Matric is essential
Relevant Certificate / Diploma is essential
2-5 years in Telecommunications industry in customer service environment dealing with Business Corporate Clients essential
Knowledge of Data Applications
6 months support account management experience is an advantage
OR
Matric is essential
3-5 years in Telecommunications industry in customer service environment dealing with Business Corporate Clients essential
Knowledge of Data Applications
6 months support account management experience is an advantage
Required Experience:
Senior IC
Key Skills
- Project Management Methodology
- Project / Program Management
- Change Management
- Order Management System
- Business Analysis
- Visio
- Data Management
- Project Management
- Metadata
- Management Consulting
- Data Analysis Skills
- Taxonomy
About Company
With 15 years of experience in the Telecommunications and Financial Services industry in Africa and the Middle East, we are experts at supporting our clients through their digital transformation journeys. We believe in blending traditional methods with cutting-edge strategies to drive ... View more
