Senior Product Manager On-Demand Mobility
Share
Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
Wunder Mobility powers shared mobility operators at scale: 20M trips per year 50M daily API calls hundreds of cities. Trusted by operators like Forest GreenMobility and JOCO. We are hiring a Senior Product Manager to own our core realtime OnDemand domain. Your work will increase trip success and utilization and make sure vehicles are rentable when and where theyre needed. You will be measured on adoption availability and business impact.
Tasks
- Own the vision strategy and roadmap for ondemand trips and operational availability including fleet availability ride volume rental lifecycle operator workflows and our States and Tasks system
- Run continuous discovery with operators field ops and support to validate the highest leverage problems across user app and operator workflows
- Write clear specs and drive tight delivery with engineering and design including rollout plans enablement and documentation to drive adoption
- Iterate post launch using product analytics and operational data and close the loop with ops to reduce toil and incidents
- Define a KPI tree and a weekly operating cadence with Engineering and Customer Success
What success looks like
90 days
- Baseline core KPIs for user flows and operations. Ship one measurable improvement to trip success or time to unlock and one improvement to availability or task SLA
- Establish a monthly operator discovery cadence and publish a problem backlog
- Define the domain KPI tree and weekly operating cadence with Engineering and Customer Success
6 months
- Improve trip success rate and reduce time to unlock in target markets. Drive adoption of a new or reworked flow with clear activation criteria
- Increase fleet availability and reduce out-of-service time by addressing top causes such as battery maintenance relocations and device issues. Cut operational toil on top of one or two workflows
- Publish a 12-month strategy with quantified bets and guardrails for both user and ops sides
Core KPIs
- Trip success rate
- Time to unlock
- Fleet availability as a rentable share of the fleet
- Adoption of shipped changes across users and operators
Requirements
- Senior PM experience in B2B or B2B2C SaaS with end to end ownership across user and operations workflows
- Strong discovery and data fluency. You define success metrics and make evidence based tradeoffs
- Clear written and verbal communication with engineering design operations and customer teams
- Experience with real time or operationally complex products is a strong plus
Benefits
- Ownership of a mission critical domain with clear success measures and high visibility
- Direct operator impact at scale across many markets
- 25 days paid vacation and unlimited unpaid vacation
- 30 day workation. Work from anywhere in the world once per year
- Hybrid model. 3 days (Monday Wednesday Thursday) in our Hamburg office and 2 days remote
- Travel for team workshops and operator sessions as needed
Ready to lead the backbone of real time shared mobility and scale on demand availability for millions of trips Apply now.
Key Skills
- Time Management
- Data Analytics
- Analytical
- Agile
- Requirement Gathering
- Strategic thinking
- Visio
- Communication
- Problem Solving
- Market Research
- UML
- Cross Functional Teams
About Company
Wunder Mobility builds the software that powers shared mobility worldwide. Our platform runs 20M+ successful trips yearly, processing 50M+ daily API calls, across 500 cities in Europe, the US, and Asia. Operators like Forest (London), Green Mobility (Copenhagen), and Joco (NYC) rely o ... View more
