Front Office Manager Combo Hotel Ibis & Ibis Budget Leipzig City
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Job Location:
Monthly Salary:
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
We are looking for a Front Office Manager.
In our team all tasks are handled responsibly without large hierarchies. You will work across brands both at ibis and ibis budget. Here is an excerpt of your main tasks:
Welcoming guests check-in check-out
You help to strengthen loyalty by building personal and friendly customer relationships
Ensuring that administrative tasks never take precedence over guests
Taking guests individual wishes into account
Receiving guest complaints and ensuring that they are dealt with as quickly as possible (in accordance with the ibis 15-minute service guarantee)
Taking guest reservations
Cash management and accounts receivable control
Cross-departmental work in other departments
Qualifications :
What you bring to the table:
A service-oriented personality is essential; you also have experience in similar management positions
You are well versed in using Opera or a similar system
You have strong skills in establishing and maintaining good relationships with all stakeholders.
You communicate ideas actions and opportunities with your contacts and build strong networks.
You lead by example believe in a strong team culture and set the framework for high-level performance.
Additional Information :
As a member of the Accor Group with over 4000 hotels we offer you all the advantages of an international hotel group:
1. A varied and responsible role in two new modern brands
2. A motivated team
3. Individual development opportunities through internal and external training
4. Career development and promotion opportunities at home and abroad
5. Discounts on accommodation and F&B in all sister hotels in Germany
Your requirements:
Completed training as a hotel specialist would be desirable career starters are also welcome
Knowledge of English
Our commitment to diversity and inclusion:
We are an inclusive company and our goal is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Office Manager Experience
- Hotel Experience
- Dentrix
- Hospitality Experience
- Dental Receptionist
- Medical office experience
- Office Experience
- Dental Office Experience
- Front Desk
- Guest Services
- Hotel Management
- Eaglesoft
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
