Warehouse Technician (ITAD & Electronics)

About AppDirect
Become a digital global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to sell any product through any channel on any device - as a service. We power millions of subscriptions worldwide for organizations. We do this by our values-driven culture - one that enables you to Be Seen Be Yourself and Do Your Best Work.

This position is with Firstbase a subsidiary of AppDirect.

About Firstbase A Subsidiary of AppDirect
Recently acquired by AppDirect the Firstbase team empowers the hardware lifecycle management and hardware purchase offering on the AppDirect Marketplace. The team is focused on building interactions between AppDirect and Firstbase while maintaining and growing Firstbases existing user base and product offerings.

About You

Join a growing team handling retired IT assets for resale redeployment and recycling. Were looking for a handson detailoriented Warehouse Technician skilled in IT Asset Disposition (ITAD) reverse logistics and electronics remarketing.

Youre meticulous organized and comfortable in a fastpaced warehouse. You quickly learn new systems troubleshoot hardware issues and reliably follow processes and documentation. You enjoy handson problem solving can lift and move equipment safely and take pride in accurate tracking and preparation of every asset.

What youll do and how youll have an impact

• Receive inspect tag and log mixed lots (laptops monitors peripherals) using our WMS and maintain strict chainofcustody.
• Identify hardware (CPU RAM drive type/model) and sort into workflows: Resale Wholesale Harvest Recycle.
• Perform cosmetic grading (AD) and functional testing (keyboard trackpad ports webcam). Record condition notes to support pricing.
• Execute data sanitization to NIST standards and monitor wiping servers.
• Carry out basic refurb and repairs (cleaning battery changes remove tags) harvest usable parts (RAM SSDs adapters).
• Track inventory and perform cycle counts; pick pack and ship DTC and pallet freight with proper packing and manifests.

What were looking for:

• 2 years experience in computer repair with specific ITAD electronics recycling or reverse logistics exposure.
• Strong hardware ID skills (laptop models SSD/HDD types).
• Experience grading used electronics for resale.
• Comfortable with WMS Windows & Apple devices diagnostic tools and dataerasure software.
• Exceptional attention to detail when logging serials and conditions.
• Physically able to lift up to 50 lbs and stand for extended periods.

Preferred Qualifications:

• 2 years warehouse experience.
• Familiarity with Blancco BitRaser or similar erasure tools.
• Ability to troubleshoot minor hardware (reseat RAM swap drives).
• Forklift certification a plus.

At AppDirect we believe that innovation thrives in an environment that houses diversity of excellence experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race religion age sexual orientation or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such we strongly encourage applications from Indigenous peoples racialized people people with disabilities people from gender and sexually diverse communities and/or people with intersectional identities.

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