Reporting to the Director of Customer Success the Sales Engineer will play a key role at TrustBuilder:
1. Technical Expertise & Product Mastery
Present explain and demonstrate TrustBuilder products and services to prospects customers and partners.
Configure product setups and conduct technical demonstrations tailored to each use case.
Continuously evaluate and train yourself on new product releases features and updates.
collaborate with the Product and R&D teams by providing structured field feedback and proposing improvements or innovations.
Act as a trusted technical advisor helping clients align TrustBuilder solutions with their strategic and operational goals.
Support the Sales team during the entire sales cycle from discovery to closing with a proactive approach to deal progression.
Contribute to strategic account planning with the Sales team.
Prepare and draft high-quality responses to RFPs RFIs and security questionnaires.
Actively support customers and partners during evaluations POCs and testing phases.
Provide technical enablement to partners (training sessions onboarding materials joint evaluations).
Ensure smooth handover to Professional Services and CSM teams with clear documentation.
Provide technico-commercial support when required ensuring alignment between customer needs and TrustBuilders roadmap.
Work closely with CSM PS and Product teams to ensure consistent messaging and shared understanding of product capabilities and customer expectations.
Promote TrustBuilders product and technical strategy internally and externally.
Help team to write technical documentation by simplifing complex technical concepts for diverse audiences (technical non-technical business decision-makers).
Required Experience:
IC
Presentation TrustBuilder is a European leader in cybersecurity, dedicated to protecting identities and promoting a secure digital world. Based in Paris and Ghent, we offer a SaaS platform with a passwordless multi-factor authentication solution, integrated into a complete identity an ... View more