Director, Renewal Sales EMEA South

ServiceNow

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profile Job Location:

Hauts-de-Seine - France

profile Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Department:

Sales

Job Summary

The Director EMEA South Renewals will partner with Sales to guide conceptualization and implementation of region/area renewal strategies and secure sustainable renewal pipeline with enterprise level customers.

You will lead a renewal team partnering with multiple Sales leaders to develop the renewal strategy and processes.

Renewals are the life blood of a SaaS companys revenue stream and the Renewals leader will focus on the achievement of renewals targets while keeping a teaming approach in their engagement with EMEA South Account Sales leadership.

What you get to do in this role:

  • Partner with Renewals leaders on refining our renewals strategy and engagement with  Sales teams
  • Ensure that Renewal procedures are understood and implemented across the teams
  • Manage the renewal process to maximize revenue growth for ServiceNow and to achieve our sales/revenue goals
  • Partner with Sales leadership to ensure understanding of our go-to-market for sales/renewals programs
  • Provide role clarity for team members and link departmental goals to the larger organization
  • Provide summaries of performance metrics that help the  sales organization focus on renewals execution customer success and account planning for the renewal
  • Engage with the operations team to establishes analysis of trends and performance to identify greater efficiencies and achieve operational excellence.
  • Work with our Professional Services and Alliances/Channels team to increase growth and expansion through our partners
  • Assist Sales or Renewals reps and leadership with renewals negotiations
  • Lead plans to support renewals working with Sales Operations Marketing Customer Success and Finance
  • Partner with broader Renewals organization to create global programs that ensure continued success of the renewals program and the team at large

Qualifications :

To be successful in this role you have:

  • Experience in leveraging or critically thinking about how to integrate AI into work processes decision-making or problem-solving. This may include using AI-powered tools automating workflows analyzing AI-driven insights or exploring AIs potential impact on the function or industry.
  • 10 years of progressive experience in Renewals Sales or Customer Success leadership preferably in a SaaS environment
  • 3 years success leading a team or other managers
  • Experience scaling teams
  • Experience creating employee-focused programs to increase engagement
  • An understanding of enterprise software selling processes

 

FD21


Additional Information :

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. 

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance. 

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. 

From Fortune. 2025 Fortune Media IP Limited. All rights reserved. Used under license. 


Remote Work :

No


Employment Type :

Full-time

The Director EMEA South Renewals will partner with Sales to guide conceptualization and implementation of region/area renewal strategies and secure sustainable renewal pipeline with enterprise level customers.You will lead a renewal team partnering with multiple Sales leaders to develop the renewal ...
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Key Skills

  • Business Development
  • Sales Experience
  • Direct Sales
  • Marketing
  • SAAS
  • Hotel Experience
  • Management Experience
  • Revenue Management
  • Salesforce
  • Sales Management
  • Enterprise Sales
  • negotiation

About Company

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Learn here. Grow here. Make a difference here. At ServiceNow, our cloud?based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and enterprises. We’re growing fast, innovating even faster, and making an impact on our c ... View more

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