Regional Manager Training

KEY RESPONSIBILITIES:

Business Support

• Ownership of all L & D supported business parameters such as 9by90 Proactivity Product Diversification Pass% New ADM Recruitment & MFYP Standards etc.

Administrative:

• Planning scheduling and executing all regular training programs for agents and employees

• Proactive planning for any special training programs interventions and management development programs.
• Coordinating with the General Offices and regional leadership for regular performance reviews meetings and sharing of expectations and deliverables between the business managers and the Managers - Training
• Ensuring time and duration adherence; internal and regulatory compliances
• Involvement in the joint virtual TCPM sessions conducted by the shared MLD for a cluster
• Assisting the OHs and Shared MLDs to calendarize all training sessions and coordinate batch start dates between offices in a cluster
• Assisting OHs and Shared MLDs to drive business performance attendance and digital adoption in the Region

Team development:

• Sourcing interviewing and short-listing candidates for final interviews by the Zone Head L&D
• Retention of the Managers - Training. Proactively managing talent pool.
• Development of the Training Managers facilitation skills and virtual delivery skills
• Development of Managers Training and Floater Trainers; regular performance reviews and feedback for continuous improvements in knowledge and skills
• Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads.
• Traction of the KRAs Incentives and R&R for the L&D Managers
• Course correcting any gaps in knowledge skills or attitudes of the L&D Managers through training coaching and counseling. Managing disciplinary issues.

Quality Assurance:

• Ensuring adherence to curricula contents and sessions plan by the trainers.
• While encouraging different styles of deliveries ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides.
• Ensuring that each program achieves the business objectives it was targeting to achieve.
• Assisting the home office team in training needs identification of various constituents of agency.
• Assisting the home office team in carrying out the measurement of training effectiveness.
• Review with the audit team the efficacy of training in SMART Classrooms

Master Trainer:

• Be the first choice trainer for all the high level MDPs and lead company-wide initiatives

MEASURE OF SUCCESS:

• Achieving 9by90 Proactivity Product Diversification Pass% New ADM Recruitment & MFYP Standards targets for the region
• Ensuring adherence to the training process for new agent launch and existing agents productivity
• Standardized training schedule & delivery for the region
• Retention and development of Managers L&D.
• Alignment of training with region business objectives
• Compliance

DESIRED QUALIFICATIONS AND EXPERIENCE

• Graduate in any discipline
• At least 5 - 6 years in sales and 4 - 5 years in conducting sales training
• At least 12 months experience as Sales Development Manager.

Competence in knowledge about products processes etc. and training skills

KNOWLEDGE / SKILLS / ABILITIES

• Learning ability
• Logical thinking
• Must be able to influence & motivate peers supervisors & subordinates
• Should be self-motivated self-starter

KEY RESPONSIBILITIES:

Business Support

• Ownership of all L & D supported business parameters such as 9by90 Proactivity Product Diversification Pass% New ADM Recruitment & MFYP Standards etc.

Administrative:

• Planning scheduling and executing all regular training programs for agents and employees

• Proactive planning for any special training programs interventions and management development programs.
• Coordinating with the General Offices and regional leadership for regular performance reviews meetings and sharing of expectations and deliverables between the business managers and the Managers - Training
• Ensuring time and duration adherence; internal and regulatory compliances
• Involvement in the joint virtual TCPM sessions conducted by the shared MLD for a cluster
• Assisting the OHs and Shared MLDs to calendarize all training sessions and coordinate batch start dates between offices in a cluster
• Assisting OHs and Shared MLDs to drive business performance attendance and digital adoption in the Region

Team development:

• Sourcing interviewing and short-listing candidates for final interviews by the Zone Head L&D
• Retention of the Managers - Training. Proactively managing talent pool.
• Development of the Training Managers facilitation skills and virtual delivery skills
• Development of Managers Training and Floater Trainers; regular performance reviews and feedback for continuous improvements in knowledge and skills
• Setting Goals and carrying out the annual performance reviews in conjunction with the respective location heads.
• Traction of the KRAs Incentives and R&R for the L&D Managers
• Course correcting any gaps in knowledge skills or attitudes of the L&D Managers through training coaching and counseling. Managing disciplinary issues.

Quality Assurance:

• Ensuring adherence to curricula contents and sessions plan by the trainers.
• While encouraging different styles of deliveries ensuring the overall adherence to methodologies as specified in the trainers/facilitators guides.
• Ensuring that each program achieves the business objectives it was targeting to achieve.
• Assisting the home office team in training needs identification of various constituents of agency.
• Assisting the home office team in carrying out the measurement of training effectiveness.
• Review with the audit team the efficacy of training in SMART Classrooms

Master Trainer:

• Be the first choice trainer for all the high level MDPs and lead company-wide initiatives

MEASURE OF SUCCESS:

• Achieving 9by90 Proactivity Product Diversification Pass% New ADM Recruitment & MFYP Standards targets for the region
• Ensuring adherence to the training process for new agent launch and existing agents productivity
• Standardized training schedule & delivery for the region
• Retention and development of Managers L&D.
• Alignment of training with region business objectives
• Compliance

DESIRED QUALIFICATIONS AND EXPERIENCE

• Graduate in any discipline
• At least 5 - 6 years in sales and 4 - 5 years in conducting sales training
• At least 12 months experience as Sales Development Manager.

Competence in knowledge about products processes etc. and training skills

KNOWLEDGE / SKILLS / ABILITIES

• Learning ability
• Logical thinking
• Must be able to influence & motivate peers supervisors & subordinates
• Should be self-motivated self-starter