Privacy and Information Protection Data Manager
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Job Location:
Monthly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Industry/Sector
Not ApplicableSpecialism
IFS - OperationsManagement Level
ManagerJob Description & Summary
At PwC our people in data management focus on organising and maintaining data to enable accuracy and accessibility for effective decision-making. These individuals handle data governance quality control and data integration to support business operations.Those in data quality and operations at PwC will focus on the accuracy completeness and accessibility of data for effective decision-making and business operations. Your work will involve implementing data quality control measures performing data cleansing and validation and monitoring data integrity. You will be responsible for managing data operations including data acquisition transformation and loading processes to enable the smooth functioning of data management systems and processes.
Enhancing your leadership style you motivate develop and inspire others to deliver quality. You are responsible for coaching leveraging team members unique strengths and managing performance to deliver on client expectations. With your growing knowledge of how business works you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.
Examples of the skills knowledge and experiences you need to lead and deliver value at this level include but are not limited to:
- Analyse and identify the linkages and interactions between the component parts of an entire system.
- Take ownership of projects ensuring their successful planning budgeting execution and completion.
- Partner with team leadership to ensure collective ownership of quality timelines and deliverables.
- Develop skills outside your comfort zone and encourage others to do the same.
- Effectively mentor others.
- Use the review of work as an opportunity to deepen the expertise of team members.
- Address conflicts or issues engaging in difficult conversations with clients team members and other stakeholders escalating where appropriate.
- Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance) the Firms code of conduct and independence requirements.
Core Responsibilities
Team Leadership & Oversight
Supervise ACresources:
Sr. Associates (technical and process-focused) and
Extended AC resources.
Assign and prioritize workload across teams balancing cyclical and ad-hoc demands.
Provide coaching performance feedback and development support.
Quality Control & Risk Management
Establish and enforce QualityControl (QC)processes for DSR handling andother program area processes as needed.
Monitor regulatory deadlines and ServiceLevelAgreement (SLA)adherence; escalate high-risk issues promptly.
Conduct audits of Sr. Associate work to ensure accuracy and compliance.
Stakeholder Management
Act as the primary offshore point of contact for OGCLoSleaders Marketing HC Talent and other business stakeholdersin the US and ACs as needed.
Communicateprogram updates risks and metrics regularly.
Facilitate resolution of escalated issues across global and cross-functional teams.
Program Governance & Continuous Improvement
Accountable fordocumentation of SOPs workflows and training materials.
Drive continuous improvement byidentifyingautomation efficiency and reporting enhancements.
Partner with technology teams toorchestrate automation and AIoptimally.
Identifyopportunities to improve process efficiency and clarity particularly through better documentation or use of Microsoft 365 tools (e.g. Excel reporting SharePoint lists).
Operational Reporting & Analytics
Oversee dashboards and reporting to provide leadership visibility into DSR volumes SLA performance issue trends and resourceutilization.
Present findings and recommendations to leadership to inform strategic decisions.
Preferred Knowledge/Skills
Technical Skills
Power BI (Intermediate): Develop dashboards and reports with DAX measures/columns; create tables charts cards slicers; connect to common data sources (Excel SharePoint cloud databases).
Power Automate (FoundationalIntermediate): Build/manage flows across Microsoft 365 (Outlook Excel SharePoint Teams) and UiPath; useconditions loopstriggers;troubleshoot and adapt templates.
API & SaaS Integration: Basic understanding of APIs; support setup/maintenance of integrations (e.g.OneTrust) for data retrieval and automation.
Data Transformation & Querying: Use Power Query for shaping data; write and understand simple SQL queries (SELECTWHERE GROUP BY).
Excel & PowerPoint: Strong Excel skills (formulas pivot tables data visualization) and ability to create data-driven presentations.
Professional Skills
Strong written and verbal communication skills in English; able to engage professionally in email chat and meetings.
Attention todetail including the abilityto follow nuanced procedural guides escalate issues when necessary and ensuretimelytask completion
Strong people management experience (direct supervision ofpersonnel)
Demonstrated ability to oversee high-volume operational processes with regulatory impact
Proven stakeholder management and communication skills
Experience ensuring quality and compliance across distributed teams
Travel Requirements
Job Posting End Date
February 28 2026Required Experience:
Manager
Key Skills
- Customer Service
- Facilities Management
- Accountancy
- Administration Support
- Back Office Support
- Arabic English Translation
About Company
At PwC, our purpose is to build trust in society and solve important problems. We’re a network of firms in 155 countries with over 284,000 people who are committed to delivering quality in assurance, advisory and tax services. Find out more and tell us what matters to you by vis ... View more
