Family Navigator Case Manager

Department History Overview

Harris County Resources for Children and Adults was founded in 1966 as The Harris County Child Welfare Board to provide support services for children taken under the wing of the Texas Department of Family and Protective Services. Fifty years later Harris County Resources for Children and Adults still provide this support. But the now-county department has expanded services for early prevention intervention and adult services.

Vision:

To better the lives of children and adults in Harris County.

Brief Position Overview:

Under supervision of the Family Services Supervisor the Family Navigator is a victim service provider who works as part of a collaborative team between the two main functions of the Triad Home Safe Programs Crisis Service Team and Care Coordination Team. The individual in the is role is responsible for engaging and supporting caregivers/families of child sex trafficking survivors with planning accessing and coordinating services.

Duties & Responsibilities:

• Visits with the youths family/guardian in their homes and/or community to provide emotional support supportive services and basic emergency needs. Also acts as a liaison for caregivers and family members of sex trafficking survivors (ages 10-19) through the Home Safe Program.

• Respond to calls from the TRIAD Hot line and immediately travels to the on-call location (Hospital or secure scene) to assist Sex Trafficking Victims family caregivers and first responders within 90 minutes.

• Builds rapport and maintains engagement with the caregivers after the initial crisis by connecting them with resources such as parenting classes drug/alcohol/mental health treatment counseling and therapy services support groups legal services family counseling transitional housing options and job skills training.

• Works collaboratively with the TRIAD Team to participate in Rapid Response Team (RRT) meetings and Multi-Disciplinary Team Meetings (MDT) which develops short-term placement plans and make recommendations to community partners for continuity of care.

• Assists survivor advocates and law enforcement in identifying immediate placement options for victims. Also collaborates on crisis response coordination with the Crisis Specialist Medical team Juvenile Probation staff DFPS staff officers and the survivor advocate.

• Participates in foundational training during the initial year and subsequently engages in

• 15 hours of training covering crisis intervention compassion fatigue motivational interviewing and child sex trafficking.

• Actively participates in both individual and group supervision sessions.

Harris County is an Equal Opportunity Employer

you need special services or accommodations please call or email

Education and Experience:

• Bachelors degree in Psychology Sociology Social Work Criminal Justice or related field and a minimum of one (1) year of full-time paid work experience working with children in youth-service agencies providing social services to minors and their families such as the Department of Family and Protective Services (DFPS) Harris County Resource Services for Children and Adults (HCRCA) The Harris Center for Mental Health and IDD (THC-MHIDD) or a Juvenile Probation Department.

OR

• Associates degree in a directly related field and three (3) years of full-time paid work experience working with children in youth-service agencies providing social services to minors and their families such as the Department of Family and Protective Services (DFPS) Harris County Resource Services for Children and Adults (HCRCA) The Harris Center for Mental Health and DD (THC-MHIDD) or a Juvenile Probation Department.

OR.

• High School Diploma/GED and five (5) years of full-time paid work experience working with children in youth-service agencies providing social services to minors and their families such as the Department of Family and Protective Services (DFPS) Harris County Resource Services for children and Adults (HCRCA) The Harris Center for Mental Health and IDD (THC-MHIDD) or a Juvenile Probation Department.

• Training and experience using a personal computer with a variety of software such as Microsoft Word Microsoft Excel and Case Management Software.

Licensure:

• Reliable transportation with a valid drivers license (Texas) and auto liability insurance.

• Successfully complete the Child and Adolescent Needs and Strengths (CANS) training assessments within six months of employment and maintain yearly certifications thereafter.

• Successfully complete the Child Sexual Exploitation Identification Tool (CSE-IT) and Trust Based Relational Intervention (TBRI) training within six months of employment.

Knowledge Skills & Abilities:

• Bilingual in English and Spanish

• Knowledge of protective services child and family development child management family systems and community resources.

• Knowledge of county state and federal laws Texas Family Code statutes rules ordinances and regulations governing children.

• Knowledge of principles practices and techniques of case management and administration case management documentation and records management.

• Ability to establish and maintain effective relationships with adolescents family members school and government officials law enforcement community partners and the general public.

• Ability to communicate detailed and often sensitive information effectively both orally and in writing.

• Ability to maintain the highest standards of ethical behavior exercising honesty and integrity respect confidentiality and fairness in the execution of their official responsibilities.

• Skilled in emphasizing valuing and dealing successfully with the special capabilities distinctive cultural histories and unique needs of people of various socio-economic ethnic and cultural backgrounds.

• Ability to be self-disciplined and work independently.

• Ability to work as a team member to coordinate manage multiple projects and prioritize multiple tasks and demands.

NOTE: Qualifying education experience knowledge and skills must be documented on your job application. You may attach a resume to the application as supporting documentation butONLY information stated on the application will be used for consideration. See Resumewill not be accepted for qualifications.

Position Type and Typical Hours of Work:

• Grant Funded Full-time

• Wednesday - Saturday 1:00 pm -- 11:00pm

Salary:

• $44865.60--$56628 (Annually)

• Based on 26 Pay Periods

Work Location:

• 6300 Chimney Rock Houston Texas 77081

Employment is contingent upon passing a background check and drug screen.

Due to a high volume of applications positions may close prior to the advertised closing date or at the discretion of the Hiring Department.