The Tour Plan Rate & System Specialist will manage supplier contracts maintain accurate data within the Tour Plan system and provide system support to internal teams. This role requires precision strong organisational skills and the ability to collaborate across multiple departments to ensure accurate product availability and rates.
Supplier Communication & Contracts
Liaise with suppliers to confirm contract terms policies and special offers.
Maintain organised records of all contracts agreements and updates.
Data Management in Tour Plan
Capture and update supplier rates terms product notes and live availability links accurately.
Perform quality control checks to ensure all rates and policies are correct in Tour Plan.
System Support & Collaboration
Work closely with reservations finance and Tour Plan support teams to resolve system queries.
Communicate contract changes and updates to the wider travel team.
Test system upgrades and participate in ad hoc Tour Plan projects.
Product & Availability Management
Oversee the setup of product codes and reporting parameters.
Collaborate with suppliers and channel partners to manage and map live availability integrations.
Training & Team Engagement
Attend supplier product training sessions.
Participate actively in internal company and team meetings.
Train consultants on best practices and efficient use of the system.
Proven experience in a Tour Plan Rate & System Specialist role.
Strong attention to detail and accuracy.
Excellent organisational and administrative skills.
Ability to collaborate across multiple teams and departments.
Problem-solving and system troubleshooting capabilities.
Excellent communication skills and the ability to train colleagues effectively.
Salary: R45000 negotiable dependent on experience.
Flexible working arrangements: remote hybrid or in-office (Cape Town or Johannesburg).
Required Skills:
experience
IT Services and IT Consulting
Kendrick Recruitment (KR) specialises in finding top candidates for the Hospitality and Tourism Industries worldwide. We focus on providing a high level of personalised service tailored to each individual whether you are a client or candidate. We pride ourselves on listening and under ... View more