Local Client Manager
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Job Location:
Monthly Salary:
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Key responsibilities:
In this position you will develop relationships with senior stakeholders throughout the customers regional organization and facilitate the building of effective solutions to help resolve customer logistics pain points. This will help to enable revenue growth retention and customer satisfaction in order to achieve the assigned sales volume and financial targets
Who We Are
Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation we are redefining the boundaries of possibility continuously setting new standards for efficiency sustainability and excellence.
At Maersk we believe in the power of diversity collaboration and continuous learning and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve.
With over 100000 employees across 130 countries we work together to shape the future of global trade and logistics.
Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together lets sail towards a brighter more sustainable future with Maersk.
What We Offer
Maersk is the global leader in the industry Youll have the opportunity to work for a large global organization and get exposure to excellent processes and systems. You will join an organization that offers a challenging and rewarding career where everyones contribution is valued and rewarded.
On leadership and mentoring Maersk has a nurturing management culture. Throughout their career your leaders will support your ideas and provide necessary advice and training. Youll be given the opportunity to prove yourself as well as challenging work that develops your abilities.
On career development there are wide range of roles in Maersk and Maersk has a very good career mobility program that establishes a culture of priority consideration to internal candidates and encourages employees to take responsibility for managing their careers whether to move laterally or vertically
Key Responsibilities:
Client Strategy and planning
Manage and develop the relationship with the sub-entity of the
contractual customer in line with Maersk/global strategy
Develop local value proposition to be included on the global tender
Develop local business plan for increasing overall supply chain Share of Wallet and position Logistic & Services products
Grow local presence across products with the sub-entity of the customer through new opportunitiesalso through sub-suppliers.
Define the local value proposition and work closely with local product organization to grow and deliver revenue growth supporting the local product P&L
Responsible for Customer Satisfaction
Support the overall customer experience and support globalvalue proposition
Deliver client profitability as per budget
Ensure successful business onboarding and contract compliance
Customer Relationship
Position Maersk towards the local influencers of the global tender success and towards local decision makers on country relevant products
Requirements:
At least 3 years of experience in a similar position.
Strong product knowledge in both Logistics & Services (L&S) and OCEAN with an understanding of how they operate.
Good understanding of the customers entire supply chain and its bottlenecks.
Strong network selling skills and stakeholder management capability.
Ability to work effectively as a team player.
Excellent stakeholder management skills.
Fluency in English
Prefer Chinese speaking
Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website apply for a position or to perform a job please contact us by emailing .
Required Experience:
Manager
Key Skills
- Customer Service
- Client Expectations
- Client Requirements
- Client Support
- Action Plans
- Issue Resolution
- Account Management
- Client Relationships
- Service Delivery
- Client Service
- Client Satisfaction
- Client Management
- Procedures
- Service Level Agreements
- New Clients
About Company
Maersk Line is a Danish international container shipping company and the largest operating subsidiary of the Maersk Group, a Danish business conglomerate. It is the world's largest container shipping company by both fleet size and cargo capacity, serving 374 offices in 116 countries
