Customer Support Specialist 2

Harper, TX - USA

Monthly Salary: USD 24000 - 27000

Experience Required: 0-1years

Posted on: 2 hours ago

Vacancies: 1 Vacancy

Job Summary

We are hiring Remote Customer Service Representatives to support customers across various client accounts. This is a flexible work-from-home role ideal for individuals with strong communication skills and a customer-first mindset.

Handle inbound and outbound customer service calls
Provide clear helpful and professional assistance
Enter customer data accurately into our database
Follow up with customers to ensure satisfaction
Meet performance targets for advancement opportunities

Requirements

High school diploma or equivalent
Excellent verbal communication skills
Reliable internet connection and quiet work environment
Proficiency with Microsoft Office and general computer use
Flexible schedule availability including evenings/weekends

Technology Requirements (MANDATORY to begin work):

Windows 11 desktop or laptop
Minimum 16 GB RAM
No Chromebooks or Apple devices
Dual monitors recommended (not required at application)
USB noise-canceling headset (not required at application)
Hardwired internet connection (not required at application)

Benefits

Fully remote position work from home office
Starting pay of $12$15/hour
Flexible self-scheduling
Advancement opportunities based on performance
Supportive team environment

Required Skills:

* Minimum 6 months customer service experience preferably call center related * Moderate level of computer knowledge * Ability to work with minimal supervision * Must be self-directed and self-motivated * Strong listening skills * Accuracy * Efficiency * Excellent written and verbal communication skills Technical Requirements Active Phone line (mobile or landline) Mobile Device capable of downloading applications CPU (Intel or AMD) 2GHz processor (or equivalent) Resolution of 1280 x 720 (720p) or greater Internet Explorer 9.0 or higher