Service Support Senior Coordinator (Service Spares Logistics Order Coordinator)
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Join a High-Performance Culture That Drives Innovation and Excellence
At Vertiv we dont just hire talentwe cultivate leaders who drive innovation and engage teams to push the limits of whats possible. As a global leader in critical digital infrastructure we are scaling up to meet the demands of AI data centers and next-gen technologyand we need bold high-performing individuals like YOU to take us to the next level.
Why Vertiv
- High-Performance Culture: We empower you to think big execute with excellence and deliver impact. Our performance-driven mindset rewards those who challenge the status quo and drive meaningful change. Over 50 CEO Awards are given annually to recognize top talent moving the needle forward.
- Leadership Without Limits: Leadership at Vertiv goes beyond just titlesits about accountability trust and ownership. Our leaders engage and drive with collaboration innovation and customer-centric thinking setting the foundation for an action-focused culture.
- Limitless Growth & Learning: We believe in continuous development. Whether through rotational programs or high-impact projects youll have the opportunity to expand your expertise and grow your career.
- A Place for Everyone: Our commitment to inclusion ensures that all employees unique strengths and perspectives are valued. Your voice matters your growth is prioritized and your success is celebrated.
Job Summary
Responsible for the management of Service Spares Sales Order cycle. Provides administrative support to enter process and deliver Spares Sales Orders. Maintains data standards to ensure the accuracy and integrity of Customer and Spares data.
Job Responsibilities:
- Supporting customers on all pre-order stages such as part numbers identification pricing and orders quotation
- Checking booking forms for consistency changes and delivery requirements
- Raising sales orders using the Companys system (in Oracle)
- Maintaining the companys order processing systems
- Liaising with Service and Company entities to ensure the prompt shipment and delivery of Customers orders
- Chasing late deliveries missing parts or purchase orders changes with Service Procurement
- Collection and management of all of documentation required prior goods shipments to the Customers
- Raising invoices and monitoring progress
- Warranty Sales Orders management
- Maintaining the departments internal filing and archiving systems
- Other relevant duties as delegated by the immediate supervisor
- Works in accordance with ITC international trade regulations
Qualifications:
- College graduate of any course.
- 2 years in an administrative field
- Work experience in Sales Order Management and Oracle EBS is an advantage
- Fluent knowledge of English
- Essential knowledge of MS Office
- Knowledge of ERP systems (Oracle) is an advantage
- Analytical skills and accuracy
- Detail oriented
- Proactive and problem-solving attitudes
- Good communication skills
- Team player
- Customer Orientation
- Excellent organizational abilities quick orientation when solving problem-related matters
- Patience good communication skills and being a team player
The successful candidate will embrace Vertivs Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS:Safety. Integrity. Respect. & Inclusion.
OUR STRATEGIC PRIORITIES
- Customer Focus
- Operational Excellence
- High-Performance Culture
- Innovation
- Financial Strength
OUR BEHAVIORS
- Think Big and Execute
- Act With Urgency
- Own It
- Drive Continuous Improvement
- Promote Transparent and Open Communication
- Learn and Seek Out Development
- Foster a Customer-First Mindset
- Lead by Example
Required Experience:
Senior IC
Key Skills
- Senior Care
- Customer Service
- Developmental Disabilities Experience
- Computer Skills
- Microsoft Outlook
- Case Management
- Computer Literacy
- Dispatching
- Home Care
- Administrative Experience
- Social Work
- Word Processing
About Company
Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need s ... View more
