Support Associate- SAP Basis OR SAP Cloud Solution (Technical)
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Job Location:
Monthly Salary:
Posted on:
11 hours ago
Vacancies:
1 Vacancy
Job Summary
We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.
What youll do
- Work with a highly experienced team of technical experts within the Premium Hub CoE RSD Unit
- Perform root cause analysis and provide solutions to customers in complex environments for specific fields/areas/solutions
- Deliver remote Continuous Quality Check (CQC) services or Expert Guided Implementation services as technical/functional expert for broad area of topics
- Collaborate with teams in other regions and/or functions across the globe
- Actively provide customer feedback to development based on delivery
- Support our customers in their transformation to S/4HANA (on premise or cloud) and/or to the Cloud
- Be engaged on the latest technologies and SAP products
- Be accountable for projects and services and deliver Enterprise Support services / projects
- Develop new service contents trainings specifications and documentation
- Find learning opportunities in daily tasks by staying curious and open to new experiences that will improve technical and functional knowledge.
- Flexible to work in shift timings (12 9 PM default) due to the geographical focus of the delivery team based out of Bangalore India.
What you bring
- Degree in Computer Science Data Science (AI related curriculum) Physics Maths Engineering or similar
- 1-3years of technology Experience in one of SAP cloud solutions such as SuccessFactors Ariba & SAP Analytics Cloud/Datasphere (SAC)
- More than 3 years of experience will not be considered.
- Technology: ABAP / Netweaver (Basic to Advanced knowledge Performance Tuning skills with ABAP will be a plus)
- Database/Application skills: S/4 HANA
- Technical inquisitive nature with strong analytical and problem-solving skill
- Strong customer-facing experience and business acumen
- Proven knowledge about SAP Services & Support Portfoli
Meet your team
- SAP Customer Success Premium Hub - CoE is recognized for its world-class customer care its leading service and support offerings and its fast-growing business. We strive to further improve our innovative service portfolio and our customer engagement programs as well as increasing our delivery efficiency regardless of the deployment mode. Our target is to increase business outcome for customers make them more efficient and accelerate time to value. This includes all SAP solutions across all deployment scenarios (on premise cloud hybrid).
- This position is within the Global Remote Service Delivery (RSD) organization which provides SAP Enterprise Support and SAP Enterprise Support Cloud Editions customers with the relevant methodology and content to drive their innovation agenda based on industry business models requirements; thus providing value realization resulting in increased customer satisfaction contract retention and renewals. The role of the Service Consultant Enterprise Support is to ensure excellence in regional customer delivery
#SAPInternalT1
Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.
We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.
SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team:
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.
Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.
Successful candidates might be required to undergo a background verification with an external vendor.
AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.
Requisition ID: 440154 Work Area: Consulting and Professional Services Expected Travel: 0 - 10% Career Status: Graduate Employment Type: Regular Full Time Additional Locations: #LI-Hybrid
Required Experience:
IC
Key Skills
- GRC
- OS
- Windows
- Database
- ABAP
- CRM
- Linux
- Sap Bw
- ERP
- Java
- Backup
- ECC
- Setup
- BI
- Product Systems
About Company
SAP started in 1972 as a team of five colleagues with a desire to do something new. Together, they changed enterprise software and reinvented how business was done. Today, as a market leader in enterprise application software, we remain true to our roots. That’s why we engineer soluti ... View more
