Administrative Associate

Williams Lea is hiring for an Administrative Associate for our Downtown Wheeling office to work Monday to Friday 9:00 am to 6:00 pm!

Pay: 17.00/hour

Benefits:

• Various health insurance options & wellness plans (Medical Dental Vision Prescription Drug)
• 401k Retirement Savings Plan Including Employer Match
• Paid Time Off (PTO)
• Life Insurance
• Paid Parental Leave
• Short-term & Long-term Disability
• Healthcare & Dependent Care Flexible Spending Accounts
• Domestic Partner Coverage
• Commuter Benefits
• Legal Assistance
• Employee Assistance Program (EAP)
• Company Provided Parking
• Additional Employee Perks and Discounts

Job qualifications

High school diploma or equivalent

Minimum (1) year administrative support experience preferably in a legal banking or large corporate environment

Skilled in the use MS Office software (Word Excel PowerPoint); strong keyboarding and typing skills

Familiar with other software programs for providing administrative support

Strong attention to detail; able to work on multiple projects simultaneously

Must have good organizational skills

Must be able to meet deadlines and complete all projects in a timely manner

Ability to handle sensitive and/or confidential documents and information

Able to exercise good judgment to make decisions that conform to business needs and policy

Good problem solving skills with the ability and understanding of when to escalate a problem to a supervisory level

Ability to maintain professional composure when working with immediate deadlines

Ability to work both independently and collaboratively as part of a team

Ability to work in a fast paced environment

Ability to communicate professionally both verbally and in writing

Demonstrate proficiency in using equipment/technology/software and hardware necessary to perform job functions

Must be self-motivated with a positive attitude

Proven customer service skills are required in order to create maintain and enhance customer relationships

Job duties
(* denotes an essential function)
*Utilize appropriate logs and/or tracking software for all administrative support work
*Thoroughly assess job requests and ensure appropriate completion of job tasks throughout task lifecycle
*Perform work in administrative support including but not limited to answering phone lines providing customer service editing documents for communications/memos/presentations data entry for expenses/time/other creating reservations/scheduling (meetings conference rooms A/V hospitality travel concierge) content/asset management records or other research high volume mail support
*Use established procedures standards and formats to complete administrative requests to client satisfaction
*Communicate with team members lead supervisor or client on job or deadline concerns
*Meet contracted deadlines for service delivery to our clients
*Troubleshoot basic software or hardware problems
Help to foster a proactive environment of continuous service enhancement and relationship building with the client
Perform quality assurance on work of others as requested
Adhere to Williams Lea Tag policies in addition to client policies
Use equipment and supplies in a cost efficient manner

Who we are:

In a rapidly changing world the ability to innovate and break new ground drives progress. Williams Lea has harnessed this ability for more than 200 years.

Our 5200 talented employees worldwide are experts in delivering efficient business processes in complex and highly regulated environments.

Were always progressing. Connecting technology with expertise and strong processes to transform support services. As we enter our third century we continue helping businesses thrive in a future driven by digitization and virtualization.

It is the policy of Williams Lea to ensure equal employment opportunity without discrimination or harassment on the basis of race color creed religion national origin alienage or citizenship status age sex sexual orientation gender identity of expression marital or domestic/civil partnership status disability veteran status genetic information or any other basis protected by law.

Williams Lea is a drug-free workplace and performs pre-employment substance abuse testing.