SQL Server Support Engineer

6 Month Contract Opportunity

Lighthouse Technology Services is partnering with our client to fill their Database Engineer position! This is a 6 month contract opportunity and will be hybrid in Buffalo NY. This role will be a W2 employee of Lighthouse Technology Services.

What Youll Be Doing:

• Provide day-to-day operational support for SQL Server database platforms with a focus on user access ticket resolution and system configuration.
• Manage and respond to incoming requests through ServiceNow ensuring timely resolution and adherence to service level expectations.
• Support deployment activities including change requests and configuration updates.
• Participate in a rotating on-call schedule (typically once per quarter) covering after-hours and weekend support as needed.
• Assist with database infrastructure maintenance including automation tasks and vulnerability remediation efforts.
• Monitor database environments for performance availability and security issues escalating when necessary.
• Collaborate closely with engineering teams to maintain stable and secure SQL Server environments.
• Contribute to process improvements and documentation to support team efficiency and knowledge sharing.
• Ensure all support activities align with organizational compliance risk and regulatory standards.

What Youll Need to Have:

• 3-6 years of experience with relational database systems.
• Strong experience with SQL Server in production support environments.
• Proficiency with ticketing systems like ServiceNow.
• Experience with Windows environments and Python scripting.
• Proven ability to manage access requests and ticket queues efficiently.
• Experience working with large system and RDBMS enhancements conversions and production issue resolution.
• Self-starter with appropriate responsiveness and ability to work independently.
• Excellent problem-solving and client relationship skills.

Pay Range:$45-$60/hr

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