Applications Support Engineer
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Job Location:
Boston, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Applications Support Engineer (M365 SharePoint & Power Platform)
Location: Boston MA (hybrid)
Duration: Long Term Contract (Need Locals Only)
Looking for W2 Candidates. No C2C
Job Description:
Seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives Dropbox and SharePoint 2019 to SharePoint Online and Microsoft Teams while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.
Location: Boston MA (hybrid)
Duration: Long Term Contract (Need Locals Only)
Looking for W2 Candidates. No C2C
Job Description:
Seeking an experienced M365 Support Engineer to join the Applications Operations Group. The candidate will play a key role in leading SharePoint migrations from network drives Dropbox and SharePoint 2019 to SharePoint Online and Microsoft Teams while also providing support for Power Platform apps and maintaining enterprise-level documentation for business-critical applications.
Responsibilities:
Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps Power Automate Dataverse).
Lead migrations from Dropbox network drives and SharePoint 2019 to SharePoint Online and Microsoft Teams.
Develop and maintain migration runbooks technical documentation and user guides.
Collaborate with IT teams vendors and stakeholders to deliver scalable M365 and Power Platform solutions.
Resolve migration integration and performance issues in a timely manner.
Provide support and troubleshooting for SharePoint Online and Power Platform apps (Power Apps Power Automate Dataverse).
Lead migrations from Dropbox network drives and SharePoint 2019 to SharePoint Online and Microsoft Teams.
Develop and maintain migration runbooks technical documentation and user guides.
Collaborate with IT teams vendors and stakeholders to deliver scalable M365 and Power Platform solutions.
Resolve migration integration and performance issues in a timely manner.
Core Technical Expertise SharePoint & Migration:
6 years of experience with SharePoint On-Premises (2019) and SharePoint Online.
Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool.
Strong knowledge of site collections permissions metadata taxonomy retention policies and governance.
Ability to resolve common migration challenges (permissions conflicts metadata mapping broken workflows).
6 years of experience with SharePoint On-Premises (2019) and SharePoint Online.
Proven track record of large-scale migrations using tools like ShareGate or Microsoft Migration Tool.
Strong knowledge of site collections permissions metadata taxonomy retention policies and governance.
Ability to resolve common migration challenges (permissions conflicts metadata mapping broken workflows).
Security & Compliance:
Expertise in configuring SharePoint Online and Power Platform security:
Tenant/site-level permissions and role management.
Azure AD integration for identity and access.
Security and compliance features (DLP sensitivity labels retention).
Ability to enforce governance and best practices while balancing usability.
Expertise in configuring SharePoint Online and Power Platform security:
Tenant/site-level permissions and role management.
Azure AD integration for identity and access.
Security and compliance features (DLP sensitivity labels retention).
Ability to enforce governance and best practices while balancing usability.
Power Platform Support:
Hands-on experience supporting Power Apps Power Automate and Dataverse solutions.
Strong troubleshooting skills for app performance broken flows and connector permissions.
Knowledge of security roles environment strategies and ALM (Application Lifecycle Management).
Hands-on experience supporting Power Apps Power Automate and Dataverse solutions.
Strong troubleshooting skills for app performance broken flows and connector permissions.
Knowledge of security roles environment strategies and ALM (Application Lifecycle Management).
Automation & Tools:
Proficiency in PowerShell scripting and PnP provisioning for automation.
Familiarity with Azure DevOps Git or TFS for work tracking and deployments.
Proficiency in PowerShell scripting and PnP provisioning for automation.
Familiarity with Azure DevOps Git or TFS for work tracking and deployments.
Documentation & Process Skills:
Skilled at producing Runbooks SOPs technical design documents and knowledge base articles.
Ability to clearly communicate technical guidance to IT staff vendors and business partners.
Skilled at producing Runbooks SOPs technical design documents and knowledge base articles.
Ability to clearly communicate technical guidance to IT staff vendors and business partners.
Soft Skills:
Strong problem-solving abilities especially in migration and security.
Excellent communication and collaboration skills with technical and business teams.
Ability to manage multiple projects and support tickets simultaneously.
Proactive adaptable and team-oriented.
Strong problem-solving abilities especially in migration and security.
Excellent communication and collaboration skills with technical and business teams.
Ability to manage multiple projects and support tickets simultaneously.
Proactive adaptable and team-oriented.
Preferred / Nice-to-Have:
Bachelors degree in computer science Information Systems or related field.
Microsoft certifications: M365 Security Administrator SharePoint Associate or Power Platform Fundamentals.
Experience integrating M365 with third-party tools (Adobe Sign Salesforce ServiceNow ArcGIS).
Bachelors degree in computer science Information Systems or related field.
Microsoft certifications: M365 Security Administrator SharePoint Associate or Power Platform Fundamentals.
Experience integrating M365 with third-party tools (Adobe Sign Salesforce ServiceNow ArcGIS).
Best Regards:
Kesav N
Phone: 1-
Email:
Kesav N
Phone: 1-
Email:
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
