People & Culture Director

AccorHotel

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profile Job Location:

Isla Mujeres - Mexico

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Lead the overall People & Culture strategy for SLS Playa Mujeres ensuring an organizational culture aligned with the values of SLS Ennismore and Accor. This role is responsible for building high-performing teams ensuring legal and corporate compliance and delivering exceptional employee experiences throughout the pre-opening opening and operational phases of the hotel.

Key Responsibilities

  • Ensure all leaders and team members understand and embody the values of SLS Ennismore and AIC.
  • Design and execute the onboarding process across all hiring phases guaranteeing a premium and consistent experience.
  • Coordinate and facilitate corporate trainings such as SLS/Ennismore Induction Personal Best Training and other brand programs.
  • Foster a positive collaborative and performance-driven work environment.
  • Strengthen talent development through training plans cross-training initiatives and leadership programs.
  • Ensure full compliance with Mexican labor laws corporate policies internal processes and union regulations.
  • Oversee administrative processes including terminations absences lateness onboarding and offboarding.
  • Manage internal investigations and maintain accurate documentation.
  • Work closely with the GM VP People & Culture Americas RVP P&C and VP of Openings.
  • Participate in regional meetings and build strong connections within the Ennismore/Accor network.
  • Collaborate with key departments: Finance Sales Marketing Revenue PR and Legal.
  • Ensure smooth and consistent communication between corporate and property teams.
  • Participate in P&L reviews forecasting discussions and alignment on hotel goals and priorities.

Qualifications :

Expected Outcomes

  • Build a fully staffed team aligned with luxury standards and a stable work environment.
  • Implement all corporate processes efficiently and in full compliance.
  • Ensure the hotel operates with a strong service-driven culture.
  • Serve as a trusted link between property ownership and corporate teams.

Professional Profile

  • Previous experience as Director or Senior Manager of Human Resources/People & Culture in luxury hospitality.
  • Strong knowledge of Mexican labor law union relations and compliance processes.
  • Exceptional communication skills emotional intelligence and the ability to influence executive-level leaders.
  • Advanced English required.

Additional Information :

  • The opportunity to join an innovative fast-growing international group committed not only to building new hotels but also to creating a global brand.

  • The chance to challenge the norm and work in an environment that is both creative and rewarding.

  • Becoming part of a team that is passionate about delivering exceptional hospitality experiences and exploring new locations with every opportunity.

  • A competitive package and plenty of opportunities for growth and development.

 


Remote Work :

No


Employment Type :

Full-time

Lead the overall People & Culture strategy for SLS Playa Mujeres ensuring an organizational culture aligned with the values of SLS Ennismore and Accor. This role is responsible for building high-performing teams ensuring legal and corporate compliance and delivering exceptional employee experiences ...
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Key Skills

  • Fundraising
  • Management Experience
  • Coaching
  • Analysis Skills
  • Strategic Planning
  • Team Management
  • Budgeting
  • Leadership Experience
  • Mentoring
  • Public Speaking
  • negotiation
  • Supervising Experience

About Company

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As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more

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