Senior Customer Care Specialist with French and English
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Job Location:
Monthly Salary:
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
- Sales order & Claims creation
- Maintenance of customer portal
- Customer query handling related to TAT or amendments to orders
- Disputes / Issue resolution and RCA
- MIS reporting as needed
- Responsible for & Understands Order Management Process
Qualifications :
Our most successful candidates will have:
- Proficiency in French and English at B2 level or higher
- Prior experience in order management and order booking in Oracle is an advantage
- Strong customer orientation with the ability to manage queries efficiently
- High agility accuracy and attention to detail in managing orders and claims
Informations supplémentaires :
What we offer:
- Long-term job security with permanent contract
- Additional health insurance and life insurance
- Food vouchers
- Regular shifts Mon-Fri (9h to 18h)
- Bonuses
- World-class on-the-job training
- Multisport card partially covered by the company
You will become part of a recognized international market leader and can enrich your CV
Corporate culture that encourages internal promotions and professional development
Team building and social activities volunteer participation charity events and much more!
Apply and you will get the full broad information about your possibilities with us!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Bidding
- Business Solutions
- ABAP
- Business Operations
- Business Sales
- Corporate Marketing
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
