Director, Communications Digital Fulfillment
Share
Job Location:
Bentonville, AR - USA
Monthly Salary:
$ 110000 - 220000
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Position Summary...
Director Digital Fulfillment CommunicationsAs a key leader within Walmarts U.S. eCommerce Communications team youll define and lead the storytelling around one of Walmarts most exciting growth areasour Digital Fulfillment ecosystem. From Express Delivery and InHome services to drones and emerging fulfillment innovations youll bring to life how Walmart delivers on convenience speed and trust at scale. Your work will shape how customers associates and the media see Walmart as a tech-powered human-centered leader redefining what it means to shop smarter and live better.
About the Team
The eCommerce Communications team is part of Walmarts Global Communications organization and the heart of our omnichannel storytelling. We connect customers to the innovation people and technology powering Walmarts promisefrom app to store to doorstep (and beyond). Working hand-in-hand with partners across Corporate Affairs Operations Marketing Technology and Supply Chain we craft compelling stories that highlight how Walmart is driving the future of retail meeting customers where they are whenever and however they want to shop.
What youll do...
Strategic Communications & Leadership- Lead Walmarts communications strategy for delivery and fulfillment innovations including Express Delivery InHome drone delivery and last-mile technology.
- Position Walmart as a pioneer in speed convenience and digital-first retail through bold proactive storytelling.
- Develop and execute integrated communication strategies that amplify Walmarts commitment to innovation and customer satisfaction across owned earned and social channels.
Cross-Functional Collaboration
- Partner across eCommerce Operations Tech and Corporate Affairs to ensure a unified and consistent message about Walmarts delivery leadership.
- Collaborate closely with marketing product and media teams to maximize storytelling reach and impact.
- Support executive communications and thought leadership opportunities that elevate Walmarts presence in the retail and technology landscape.
Storytelling and Content Development
- Build compelling narratives that highlight how Walmarts fulfillment innovation improves customers livescombining data emotion and purpose.
- Craft executive messaging blog posts media materials and social content that celebrate Walmarts delivery innovation and impact.
- Serve as a corporate spokesperson and trusted media contact for Walmarts delivery and fulfillment initiatives.
Measurement & Optimization
- Use data analytics and audience insights to evaluate communications impact and continuously refine strategies.
- Monitor trends in eCommerce delivery and retail innovation to keep Walmarts storytelling fresh relevant and forward-looking.
What Youll Bring
- Executing bold creative communications experience that enhances public perception of Walmarts eCommerce and omni-channel innovations.
- Experience managing the launch of new products or services including national and local campaigns.
- Ability to shape the way customers experience our brandthrough timely relevant and resonant communications.
- A collaborative spirit and executional excellence in everything you do.
- Direct experience with large-scale eCommerce communications.
- An understanding of how to communicate and partner within a complex matrixed organization to maximize impact.
- Your confidence using data and insights as key components of strategy targeting and measurement.
- Your ability to take initiative manage competing priorities weigh and mitigate risks and pivot as required.
- Curiosity around new ideas testing new approaches and pushing for constant improvement.
- Executive presence thought leadership and a knack for delivering compelling narratives in a fast-paced ever-evolving environment.
The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process.
At Walmart we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind body and wallet. Health benefits include medical vision and dental coverage. Financial benefits include 401(k) stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave) parental leave family care leave bereavement jury duty and voting. Other benefits include short-term and long-term disability company discounts Military Leave Pay adoption and surrogacy expense reimbursement and more. You will also receive PTO and/or PPTO that can be used for vacation sick leave holidays or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws where applicable. For information about PTO see Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sams Club facilities. Programs range from high school completion to bachelors degrees including English Language Learning and short-form certificates. Tuition books and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility see .
The annual salary range for this position is $110000.00 - $220000.00 Additional compensation includes annual or quarterly performance bonuses. Additional compensation for certain positions may also include :
- Stock
ㅤ
ㅤ
ㅤ
ㅤ
Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed there are no minimum qualifications.
Bachelors degree in Communications Public Relations Business or related field and 5 years experience in public relations communications or relevant area OR 7 years experience in public relations communications or relevant area.2 years supervisory experience or experience leading cross-functional teams.
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed there are no preferred qualifications.
experience working as a staff member of a government official Masters degree in Journalism Communications Public Relations or related field Working in a global environmentPrimary Location...
702 Sw 8Th St Bentonville AR 72716 United States of AmericaWalmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.Required Experience:
Director
Key Skills
- Crisis Management
- Marketing
- Public Relations
- Fundraising
- Media Relations
- Constant Contact
- Strategic Planning
- Social Media Management
- Team Management
- Public Speaking
- Wordpress
- Writing Skills
About Company
Walmart started with one man. In 1962, Sam Walton began with just one store and one mission: help people save money so they could live better. As a growing global digital enterprise and with over 11,500 stores, we maintain Mr. Sam’s vision, but now, we are able to help more customers ... View more
