Day Shift Customer Support || Outbound Calls

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profile Job Location:

Kolkata - India

profile Monthly Salary: Not Disclosed
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

Job Role: Outbound Support Associate Day Shift (Kolkata)

Responsibilities:
  • Handle inbound calls efficiently and professionally
  • Provide accurate valid and complete information by using the right tools and resources
  • Identify the candidates issues and resolve them on time or escalate when necessary
  • Maintain detailed records of candidate interactions in Excel.
  • Prepare daily weekly and monthly MIS reports in Excel
Location: (New Alipore Kolkata) Work From Office


Requirements

  • Bachelors degree in any field
  • Good communication skills are required
  • 6 months - 1 year of BPO or telesales experience will be preferred.
  • Must have a laptop or a desktop with 8 GB RAM
  • Must have a stable wifi/ network connection



Benefits

Salary : Upto Rs.14000 take home


Required Skills:

Job Role: Outbound Support Associate Day Shift (Kolkata) Responsibilities: Handle inbound calls efficiently and professionally Provide accurate valid and complete information by using the right tools and resources Identify the candidates issues and resolve them on time or escalate when necessary Maintain detailed records of candidate interactions in Excel. Prepare daily weekly and monthly MIS reports in Excel Location: (New Alipore Kolkata) Work From Office Requirements Bachelors degree in any field Good communication skills are required 6 months - 1 year of BPO or telesales experience will be preferred. Must have a laptop or a desktop with 8 GB RAM Must have a stable wifi/ network connection


Required Education:

Any Graduate

Job Role: Outbound Support Associate Day Shift (Kolkata)Responsibilities: Handle inbound calls efficiently and professionallyProvide accurate valid and complete information by using the right tools and resourcesIdentify the candidates issues and resolve them on time or escalate when necessaryMainta...
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