Require a Customer Support Agent in Noida

Noida - India

Monthly Salary: Not Disclosed

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.

Resolving day-to-day queries of the customers/merchants via call/chat.

Oversee day-to-day management of campaigns and ensure brand consistency

Ensure brand consistency in copy through tone voice and terminology

Developing and implementing a timeline to achieve targets.

Requirements

High level of drive initiative and self-motivation

1 years experience in customer support

Exceptional multi-tasking skills

Strong problem-solving skills

Required Skills:

High level of drive initiative and self-motivation 1 years experience in customer support Exceptional multi-tasking skills Strong problem-solving skills

Handle concerns and complaints raised by the customers/merchants on a day-to-day basis and make sure the daily tasks are being closed within the defined TAT with a good customer experience.Resolving day-to-day queries of the customers/merchants via call/chat. Oversee day-to-day management of campaig...