Site Training Lead

At Amazon were working to be the most customer-centric company on earth. As a Site Training/Learning Manager (also known as a Learning Area Manager) you will have the opportunity to lead the Training and Learning & Development space at our site in Lytton Brisbane.

This is a permanent role which is an active member of the site leadership team reporting to the Regional Learning Manager with visibility and potential to support network this role you will drive and support site performance and have a strong ability to influence without authority.

To be successful in this role you will have a customer centric mindset coupled with strong problem-solving skills and the ability to work in a fast-paced dynamic environment. You will be able to use transferable skills picked up from previous operational execution knowledge of warehousing/manufacturing or training and execute using a strong hands-on approach.

Key job responsibilities
- Be a trusted partner with the operations teams support functions and Learning departments to ensure a high standard of safety quality productivity and customer experience
- Create manage and implement standardised training programs ensuring they are consistently implemented tracked and recorded
- Track and communicate Learning progress at a local and network level
- Lead a team of Training Coordinators including their development & performance
- Oversee Forklift Verification Programme and ensure documentation is compliant and up to date
- Analyse data to suggest improvements for training & operations and drive continuous improvement activities
- The ability to be comfortable with high volume workload and not be afraid to roll up your sleeves including jumping into some of our warehouse roles on a regular basis

All the while youll keep your eyes on the prize: building up a growing team and cementing Amazons wider Operations as a great place to the process youll show deep understanding of the unique challenges faced by customer-facing highly interactive teams like these and support their interests accordingly.


- Experience in a training role including technical training or a mix of training performance management and coaching/mentoring or experience in facilitating
- Experience dealing well with ambiguity prioritizing needs and delivering measurable results in an agile environment
- Experience managing multiple projects prioritizing planning and managing time
- Experience working effectively across cross-functional teams and partnering well with people at all levels within an organization
- Strong analytical skills and ability to interpret data

- Experience building managing and coaching a team in a high-growth environment
- Experience with Kaizen and Continuous Improvement Process
- Experience in a multi-site environment
- Bachelors degree or equivalent or 2 years of Amazon experience
- Cert IV in Training & Assessment would be advantageous

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.