About the Role:

Grade Level (for internal use):

Job Summary Associate Director Collection Platforms and AI

As an Associate director you will be essential to drive customer satisfaction by delivering tangible business results to the customers. You will be working for the Enterprise Data Organization and will be an advocate and problem solver for the customers in your portfolio as part of the Collection Platforms and AI team. You will be using communication and problem-solving skills to support the customer on their automation journey with emerging automation tools to build and deliver end-to-end automation solutions for them.

Team Collection Platforms and AI

Enterprise Data Organizations objective is to drive growth across S&P divisions enhance speed and productivity in our operations and prepare our data estate for the future benefiting our customers.

Therefore automation represents a massive opportunity to improve quality and efficiency to expand into new markets and products andtocreate customer and shareholder value. Agentic automation is the next frontier in intelligent process evolution combining AI agents orchestration layers and cloud-native infrastructure to enable autonomous decision-making and task execution. To leverage the advancements inautomation tools its imperative to not only invest in the technologies but also democratize them build literacyand empower the work force. The Collection Platforms and AI

teams mission is to drive this automation strategy across S&P Global and help create a truly digital are responsible for creating planning and delivering transformational projects for the company using state-of-the-art technologies and data science methods developed either in house or in partnership with vendors. We are transforming the way we are collecting the essential intelligence our customers need to make decisions with conviction delivering it faster and at scale while maintaining the highest quality standards.

What are we looking for

You will lead the design development and scaling of AI-driven agentic pipelines to transform workflows across S&P Global. This role requires a strategic leader who can architect end-to-end automation solutions using agentic frameworks cloud infrastructure and orchestration tools while managing senior stakeholders and driving adoption at scale.

• A visionary technical leader with knowledge of designingagentic pipelinesand deployingAI applicationsin production environments.
• Understanding ofcloud infrastructure(AWS/Azure/GCP)orchestration tools(e.g Kubeflow) andagentic frameworks(e.g. LangChain AutoGen).
  • Technical implementation of:
    • Interoperability amongst external tools/APS for example leveraging Model Context Protocol (MCP)
    • Context Engineering: particularly applied short/long term memory of multi-step interactions that maintain the context
    • Observability and Evaluation: to keep track of the agent quality performance and monitoring.
    • Agent to Agent interactions and protocols whether in prototyping or production to scale multi-agent systems.
• Proven ability to translate business workflows into automation solutions with emphasis on financial/data services use cases.
• Anindependentproactive person who isinnovative adaptable creative and detailed-oriented with high energy and a positive attitude.
• Exceptional skills in listening to clients articulating ideas and complex information in a clear and concise manner.
• Proven record of creating and maintaining strong relationships with senior members of client organizations addressing their needs and maintaining a high level of client satisfaction.
• Ability to understand what the right solution is for all type of problems understanding and identifying the ultimate value of each project.
• Operationalize this technology across S&P Global delivering scalable solutions that enhance efficiency reduce latency and unlock new capabilities for internal and external clients.
• Exceptional communication skills with experience presenting to C-level executives

Responsibilities

• Engage with the multiple client areas (external and internal) and truly understand their problem and then deliver and support solutions that fit their needs.
• Understand the existing S&P Global product to leverage existing products as necessary to deliver a seamless end to end solution to the client.
• Evangelize agentic capabilities through workshops demos and executive briefings.
• Educate and spread awareness within the external client-base about automation capabilities to increase usage and idea generation.
• Increase automation adoption by focusing on distinct users and distinct processes.
• Deliver exceptional communication to multiple layers of management for the client.
• Provide automation training coaching and assistance specific to a users role. Demonstrate strong working knowledge of automation features to meet evolving client needs.
• Extensive knowledge and literacy of the suite of products and services offered through ongoing enhancements and new offerings and how they fulfill customer needs.
• Establish monitoring frameworks for agent performance drift detection and self-healing mechanisms.
• Develop governance models for ethical AI agent deployment and compliance.

Preferred Qualification

• 12 years work experience with 5 years in the Automation/AI space
• Knowledge of:
  • Cloud platforms (AWS SageMaker Azure ML; etc)
  • Orchestration tools (Prefect; etc)
  • Agentic toolkits (LangChain LlamaIndex AutoGen)
• Experience in productionizing AI applications.
• Strong programming skills in python and common AI frameworks
• Experience with multi-modal LLMs and integrating vision and text for autonomous agents.
• Excellent written and oral communication in English
• Excellent presentation skills with a high degree of comfort speaking with senior executives IT Management and developers.
• Hands-on ability to build quick prototype/visuals to assist with high level product concepts and capabilities.
• Experience in deployment and management of applications utilizing cloud-based infrastructure.
• A desire to work in a fast-paced and challenging work environment
• Ability to work in a cross functional multi geographic teams

Whats In It For You

Our Purpose:

Progress is not a self-starter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.

Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.

Our People:

Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.

From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity Discovery Partnership

At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.

• Flexible Downtime: Generous time off helps keep you energized for your time on.

• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.

• Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs.

• Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some best-in class benefits for families.

• Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.

For more information on benefits by country visit: Hiring and Opportunity at S&P Global:

At S&P Global we are committed to fostering a connected andengaged workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.

Recruitment Fraud Alert:

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Required Experience:

Director