Staff Systems Analyst (7 10 years of experience in Application Support, Vulnerabilities, Security Patching, IAM, IT Operations)

IT Operations and Application Support

• Develop and maintain IT Configuration Management practices and methodologies

• Manage server patching for operating systems and middleware ensuring timely updates through coordination with IT teams

• Plan schedule and execute vulnerability remediation using Qualys

• Administer configuration and asset management tools ensuring CMDB data accuracy and integrity

• Collaborate with Infrastructure teams to gather and support evolving technical requirements

• Monitor and report unauthorized changes to configuration items

Governance Risk and Compliance

• Participate in internal and external audits and address audit findings for assigned applications

• Ensure compliance with Identity and Access Management and Data Privacy policies using appropriate tools

• Conduct application risk assessments and maintain documentation related to privacy and security

• Support operational resiliency planning including disaster recovery strategies and service impact assessments

• Serve as Application Technology Coordinator for assigned systems ensuring ongoing compliance and data quality

Stakeholder and Vendor Management

• Act as a liaison between internal teams and external vendors to maintain high-quality service delivery

• Coordinate with application owners and configuration item stakeholders to ensure service reliability

• Assist with vendor risk reviews and track progress on remediation of identified issues

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications :

Basic Qualifications:
5 years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters MBA JD MD) or 0 years of work experience with a PhD OR 8 years of relevant work experience.

Preferred Qualifications
 

• Background in SaaS applications
• Experience with ServiceNow especially in CMDB CI management reporting and application criticality reviews
• Proficiency in ITIL processes including Incident Problem Change and Asset Management
• Strong knowledge of security and data privacy regulations
• Ability to manage multiple tasks effectively in a fast-paced global environment
• Excellent analytical organizational and troubleshooting skills
• Strong interpersonal and communication skills

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Full-time