Process & Business Analyst – Operational Excellence
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Job Location:
Barranquilla - Colombia
Monthly Salary:
Not Disclosed
Posted on:
12 hours ago
Vacancies:
1 Vacancy
Job Summary
About the Role
We are seeking a highly analytical and detail-oriented Process & Business Analyst to support operational excellence initiatives for a global technology client. This role is critical in identifying process improvement opportunities mapping workflows and driving reengineering efforts across service delivery teams. The ideal candidate will have proven experience in process analysis strong presentation skills and proficiency in process mapping tools.
Key Responsibilities
- Analyze existing business processes identify inefficiencies and design process maps using Microsoft Visio or similar tools to support operational excellence initiatives.
- Collaborate with operations and leadership teams to drive continuous improvement and process reengineering efforts.
- Conduct stakeholder interviews and workshops to gather requirements validate process flows and present findings through professional presentations.
- Participate in a process creation test as part of the hiring process.
Qualifications :
Qualifications
- Bachelors degree in Business Administration Industrial Engineering Systems Engineering or a related field.
(Masters degree is preferred.) - Minimum 2 years of experience in process analysis business analysis or continuous improvement roles.
- Proficiency in process mapping tools such as Microsoft Visio Lucidchart or Bizagi.
- Strong presentation and communication skills in English (B1 level or higher).
- Demonstrated ability to work collaboratively with cross-functional teams and independently when needed.
- Attention to detail and a structured approach to documentation and analysis.
Preferred Skills
- Technical certifications in Lean Six Sigma (Yellow Belt) BPM or process improvement methodologies.
- Familiarity with operational environments such as customer service back-office or shared services.
- Experience supporting both internal operations and client-facing process initiatives.
Additional Information :
All your information will be kept confidential according to guidelines.
Remote Work :
Yes
Employment Type :
Full-time
Key Skills
- Six Sigma
- Continuous Improvement
- Lean
- Lean Six Sigma
- Process Improvement
- Business Analysis
- Visio
- Business Process Modeling
- Process Mapping
- Business requirements
- Process Management
- Sharepoint
About Company
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