Regional Account Manager

Courbevoie - France

Monthly Salary: Not Disclosed

Posted on: 18 hours ago

Vacancies: 1 Vacancy

Job Summary

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What Youll Do:

Own a portfolio of regional accounts operating in multiple POS in EMEA mainly (average portfolio up to 10 accounts)
Responsible for understanding clients travel program goals strategies and expectations and identify initiatives to drive future enhancements clients satisfaction or process / program efficiency
Contract management and accountability for full scope of program and delivery of the corresponding POS
Collaborate with local account managers in each POS to aggregate and deliver data from all POS to client while cascading instructions to secondary markets to execute and managing local operational issues
Proactively recognize risks to the partnership identify an action plan and proactively coordinate mitigating actions with other Egencia internal partners
Deliver differentiated value to the client which leads to client happiness and retention
Positively influencing the key client decision makers through effective communication and strategic guidance.
Deliver regular Business Reviews to clients. Provide analysis and deliver recommendations to drive a strong program adoption and deliver opportunity and growth discussion
Liaises internally with Egencia piers working on global and regional accounts to get best practices and benchmarking and consults the client accordingly
Promote connect community andself-service
Domestic and internal travel as needed

What Were Looking For:

Extensive customer/client facing experience with prior experience managing a portfolio of multi-PoS clients
Strong negotiating and facilitation skills including the ability to handle objections
Significant experience in dealing with tenders
Demonstrated ability to deliver a data-driven analytical approach to the clients travel program in a consultative manner as the subject matter authority
Good organizational oral and written communication skills
Great teammate with ability to act as a team leader
Customer-centric with change management ability
You act as a real problem solver and you handle stress positively
Good financial acumen
Professional English

Experience with the use of a CRM proficiency in Microsoft Word Excel Access PowerPoint and Outlook
Ideally previous experience in travel technology or SaaS background

Location

Courbevoie France

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans retirement programs parental leave adoption assistance and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you with access to over 20000 courses on our learning platform leadership courses and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups centered around common identities or initiatives to discuss challenges obstacles achievements and drive company awareness and action.
And much more!

All applicants will receive equal consideration for employment without regard to age sex gender (and characteristics related to sex and gender) pregnancy (and related medical conditions) race color citizenship religion disability or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data please consult the Amex GBT Recruitment Privacy Statement.

What if I dont meet every requirement If youre passionate about our mission and believe youd be a phenomenal addition to our team dont worry about checking every box; please apply anyway. You may be exactly the person were looking for!

Required Experience:

Manager