Customer Support Specialist German + English B1

İzmir - Turkey

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

About the Role

You will support customers across multiple channels ensure smooth issue resolution and deliver excellent customer experience. This is a dynamic remote role with competitive salary and strong benefits.

Responsibilities

Handle customer inquiries via phone chat and email
Troubleshoot issues and provide professional solutions
Escalate complex cases
Follow internal workflows
Ensure customer satisfaction

Requirements

German C1
English B1 minimum
Customer service experience is a plus
Ability to work rotating shifts

Salary & Benefits

Net Salary: 33000 TL
Quality Bonus: up to 10%
Meal Card: 4500 TL
Private Health Insurance
Welcome Bonus: 10000 TL

About the Role You will support customers across multiple channels ensure smooth issue resolution and deliver excellent customer experience. This is a dynamic remote role with competitive salary and strong benefits. Responsibilities Handle customer inquiries via phone chat and emailTroubleshoot issu...