Customer Service Executive
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
One of our reputed clients in the Real Estate & Property Development industry in Colombo Sri Lanka is seeking energetic and customer-oriented Customer Service Executive to join their team. The ideal candidates will have strong communication skills and a passion for delivering excellent customer experiences.
SALARY: Negotiable (based on experience and performance)
KEY RESPONSIBILITIES:
- Handle inbound and outbound customer calls professionally and efficiently.
- Respond to customer inquiries and resolve issues promptly.
- Maintain accurate records of customer interactions and feedback.
- Coordinate with internal departments to ensure customer satisfaction.
- Follow up on customer concerns and ensure timely solutions.
- Support sales and service teams in achieving business goals.
REQUIREMENTS:
- Minimum of 13 years of experience in a customer service or call centre environment.
- Excellent verbal and written communication skills in English and Sinhala (Tamil an added advantage).
- Strong interpersonal skills and a customer-focused attitude.
- Ability to handle pressure and multitask effectively.
- Computer literacy and experience with CRM or call management systems preferred.
- Reside in Colombo or nearby for easy commute.
BENEFITS:
- Attractive remuneration package based on experience and performance.
- Professional work environment with growth opportunities.
- Continuous training and career development.
TERMS & CONDITIONS:
- Full-time position based in Colombo.
- Standard probationary period applies.
HOW TO APPLY:
Email your CV to:
Call: /
Manpower Lanka Solutions (Pvt) Ltd.
12A Ridgeway Place Bambalapitiya Colombo 04
Key Skills
- Abinitio
- Business Analysis
- Logistics & Procurement
- Client Services
- Business Analytics
