Assistant Front Office Manager

As the Assistant Front Office Manager you will be the welcoming face and organizational backbone of our property ensuring seamless guest experiences through efficient coordination impeccable service and a warm hospitality touch.

• Oversee the front desk operations ensuring a warm and efficient check-in/check-out process handling guest inquiries and resolving issues promptly to uphold exceptional standards of service.
• Lead and train the front office team fostering a customer-centric culture and maintaining high morale through effective communication performance feedback and continuous training.
• Manage room reservations optimize occupancy levels and coordinate with other departments to ensure accurate information on room availability rates and promotions.
• Assist in budget preparation and financial reporting monitor billing processes and implement cost-control measures to contribute to the financial success of the front office department while maintaining service excellence.

Qualifications :

• Demonstrated experience in customer service roles within the hospitality industry showcasing a commitment to providing exceptional guest experiences and resolving customer inquiries effectively.
• Previous experience in a supervisory or leadership role with the ability to lead and motivate a team provide guidance and ensure a high level of professionalism and efficiency in front office operations.
• Strong communication skills both written and verbal along with the ability to interact effectively with guests staff and other departments fostering a positive and collaborative work environment.

Additional Information :

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels resorts residences and private clubs. While each property is unique all share a crafted approach to luxury and bring the soul of the locale to life through captivating design exceptional cuisine innovative wellbeing and gracious yet unobtrusive service. With 30 one-of-a-kind hotels resorts and residences Auberge invites guests to create unforgettable stories in some of the worlds most desirable destinations.

For more information:

Connect with Auberge Collection on Instagram TikTok Facebook and LinkedIn @Auberge and #AlwaysAuberge

Juniper Bishops Employment LLC is an Equal Opportunity Employer M/F/D/V. Juniper Bishops Employment LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race color religion sex national origin age disability or addition to federal law requirements Juniper Bishops Employment LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

Remote Work :

No

Employment Type :

Full-time