Remote Inside Sales Representative

Were seeking an Inside Sales Representative to manage a portfolio of high-profile Life Sciences accounts driving renewals and revenue growth through consultative engagement and strategic relationship building. This role combines proactive prospecting pipeline management and cross-functional collaboration to ensure customer success and expand adoption of products and services.

Responsibilities:

Customer Engagement & Revenue Growth

• Own and lead a targeted book of high-profile Life Sciences accounts with the goal of renewing customers year-over-year and identifying revenue expansion opportunities.
• Consult with customers to understand their business challenges pain points and strategic goals throughout the customer lifecycle.
• Establish and grow key relationships with executive sponsors champions and decision makers across the customers organization.
• Ensure customers overall objectives are being met and they are finding ongoing value through the adoption of product and services.
• Partner closely with Product and Customer Success leadership to mitigate churn risk and ensure ongoing customer success

Prospecting & Outreach

• Develop new prospects and interact with existing customers primarily by phone to increase sales of an organizations products and/or services.
• Execute multi-channel outreach (calls personalized email sequences LinkedIn/social selling) to engage target accounts and key personas within the Ideal Customer Profile (ICP).
• Leverage AI-powered tools to research prospects identify buying signals and generate initial personalized outreach drafts for faster iteration.
• Assess the prospects needs budget authority and timeline.

Sales Process & Pipeline Management

• Meticulously log all sales activities conversations and prospect data in the company CRM.
• Maintain a clean and accurate sales pipeline to ensure reliable forecasting.
• Use AI features within the CRM as they are developed to prioritize your daily activities and focus on the most promising leads.
• Prepare and present reports on key performance indicators relative to assigned pipelines.

Collaboration & Internal Alignment

• Collaborate and strategize with sales team and leadership to ensure that goals are met.
• Evangelize new product features and provide customer feedback to Sales Product Customer Success and Development teams.
• Support the Customer Success Team as needed by attending meetings business review calls creating quotes supporting sales/product questions and other tasks that may arise during their efforts to support your accounts.
• Meets with other members of Blue Mountain to share work experience and knowledge.

Tools & Technology

• Utilize Microsoft Copilot tools to record transcribe and analyze calls helping to pinpoint key objections and summarize customer needs.
• Understand functionality of product and services and adapt your conversation to a customers interests.

Industry Knowledge & Professional Development

• Participate in events/seminars and maintain a deep understanding of the Life Sciences Manufacturing space.

Qualifications

• Strategic approach to problem solving and negotiation
• Experience building trusted relationships with executive sponsors and decision makers at the highest organizational level
• Ability to work independently in a fast-paced and dynamic environment
• Strong technical background and sales/customer orientation
• CRM (i.e. Salesforce Dynamics Sugar) and LinkedIn expertise
• BS/BA or equivalent
• Excellent interpersonal skills and fluent English verbal and written communication skills are essential in this collaborative work environment.

Blue Mountain Quality Resources LLC:

Blue Mountain Quality Resources is the leading developer of asset management software for the Life Sciences industry. Our software solution Blue Mountain Regulatory Asset Manager (RAM) is used across the globe by pharmaceutical biotech and medical device companies.

We will not be able to sponsor a work visa for this position.

Blue Mountain Quality Resources is an Equal Opportunity Employer and qualified applicants will not be discriminated against on the basis of race religion gender and gender identity nationality and origin disability sexual orientation age veteran status and experiences.

BMQR is an E-verify employer.

Required Experience:

Unclear Seniority