Customer Experience Associate
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Job Location:
Chantilly, VA - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Inova Retail and Specialty Pharmacyis seeking a dedicatedCustomer Service Associateto join the team.This role will be full-time Monday Friday variable shift.
Inova is consistently ranked as a national healthcare leader in safety quality and patient experience. We are also proud to be consistently recognized as a top employer in both the D.C. metro area and the nation.
Position is available at 3901 Stonecroft Blvd Chantilly VA 20151
Featured Benefits:
- Committed to Team Member Health: offering medical dental and vision coverage and a robust team member wellness program.
- Retirement: Inova matches the first 5% of eligible contributions starting on your first day.
- Tuition and Student Loan Assistance: offering up to $5250 per year in education assistance and up to $10000 for student loans.
- Mental Health Support: offering all Inova team members their spouses/partners and their children 25 mental health coaching or therapy sessions per person per year at no cost.
- Work/Life Balance: offering paid time off paid parental leave flexible work schedules and remote and hybrid career opportunities.
Customer Service Associate Job Responsibilities:
- Ensures that all prescriptions in the Ready to Dispense work que are filled in no more than 14 days.
- Pulls any prescriptions in pick-up bin after 14 days and gives to pharmacist for return to stock.
- Completes intake forms and collects pertinent data from patients at drop-off including correct spelling of name date of birth allergies and insurance information.
- Completes cash register transactions and appropriately balances register.
- Insures privacy of patient information by following HIPPA guidelines and laws.
- Completes daily and monthly deposit reports.
- Checks inventory for out-of-date products and removes expired products while maintaining an organized and up to date inventory.
- Orders and receives front-end inventory stock while maintaining inventory accuracy.
Minimum Qualifications:
- Work schedule: 8-hour shift (days/evenings variable shift).
- Education:High School or GED.
- Experience:One (1) year experience in customer service.
Required Experience:
IC
Key Skills
- English Speaking
- Catering
- Marine Biology
- Entry Level
- Computer Engineering
About Company
Open 365 days GoHealth Urgent Care makes it easy to get the quality on-demand care you need. Offering a wide range of services from X-Rays to COVID-19 Testing. Save your spot or walk-in today!
