Mystery Telephone Shopper

Shannon County, MO - USA

Monthly Salary: USD 10 - 10

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

MiCo2 Group LLC is currently seeking agents for Quality Assurance Specialists.

Provide feedback on the level of customer service and processes for various companies! We are recruiting exceptional independent contractors to provide their insight while working from home. This is a part-time opportunity!

You will be contacting companies based on general assignments.

You WILL NOT be required to make any purchases commitments or provide personal information.

You will set your own schedule so you can work anytime that fits YOUR schedule to meet the deadline.

Requirements

Responsibilities:

* Complete a test call successfully

* Call all companies provided via assigned lists

* Evaluate the level of customer service provided by answering representative

* Document detailed information of overall experience

* Complete review submission form before the required deadline

* Ensure that form is free of errors and misinformation

Requirements:

* Must have valid United States Identification

* Minimum 6 months customer service experience preferably call center related

* Moderate level of computer knowledge

* Ability to work with minimal supervision

* Must be self-directed and self-motivated

* Strong listening skills

* Accuracy

* Efficiency

* Excellent written and verbal communication skills

Technical Requirements

Active Phone line (mobile or landline)

Mobile Device capable of downloading applications

CPU (Intel or AMD) 2GHz processor (or equivalent)

Resolution of 1280 x 720 (720p) or greater

Internet Explorer 9.0 or higher

Benefits

Save on gas

Save on time

Required Skills:

Live in the United States Valid Identification Pass a Background Check Qualifications: Previous experience in customer service sales or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Required Education:

OPEN

MiCo2 Group LLC is currently seeking agents for Quality Assurance Specialists. Provide feedback on the level of customer service and processes for various companies! We are recruiting exceptional independent contractors to provide their insight while working from home. This is a part-time opportunit...