Job Title: Team Leader FX Industry (Spanish Desk)
Location: Philippines
Job Description:
We are looking for a proactive and experienced Team Leaders to oversee our Spanish Desk within the Foreign Exchange (FX) industry. The ideal candidate will lead a team of professionals ensure excellent client service and support operational efficiency. Fluency in Spanish along with strong leadership skills and FX industry knowledge is essential.
Key Responsibilities:
- Lead motivate and manage the Spanish Desk team to meet operational objectives
- Monitor team performance provide coaching and conduct regular feedback sessions
- Ensure compliance with internal policies and regulatory requirements
- Act as the escalation point for client inquiries and resolution of complex issues
- Maintain high service standards through effective workflow management
- Collaborate with other departments to optimize trading operations and client experience
- Provide training on FX products market trends and compliance protocols
- Prepare and analyze performance reports recommending improvements
- Support new initiatives and process improvements within the team
Qualifications:
- Minimum of 1 years of experience in the FX industry as a Team Leader
- Fluency in Spanish
- Strong understanding of FX trading market dynamics and transactional processes
- Excellent leadership communication and interpersonal skills
- Ability to work under pressure and handle multiple priorities
- Knowledge of compliance risk management and regulatory standards in FX
Preferred Skills:
- Experience working in a multicultural environment
- Proficiency with FX trading platforms and CRM systems
- Strong analytical and problem-solving abilities
We Offer:
- Competitive salary and benefits package
- Career development opportunities
- Dynamic multinational work environment
Job Title: Team Leader FX Industry (Spanish Desk)Location: Philippines Job Description:We are looking for a proactive and experienced Team Leaders to oversee our Spanish Desk within the Foreign Exchange (FX) industry. The ideal candidate will lead a team of professionals ensure excellent client serv...
Job Title: Team Leader FX Industry (Spanish Desk)
Location: Philippines
Job Description:
We are looking for a proactive and experienced Team Leaders to oversee our Spanish Desk within the Foreign Exchange (FX) industry. The ideal candidate will lead a team of professionals ensure excellent client service and support operational efficiency. Fluency in Spanish along with strong leadership skills and FX industry knowledge is essential.
Key Responsibilities:
- Lead motivate and manage the Spanish Desk team to meet operational objectives
- Monitor team performance provide coaching and conduct regular feedback sessions
- Ensure compliance with internal policies and regulatory requirements
- Act as the escalation point for client inquiries and resolution of complex issues
- Maintain high service standards through effective workflow management
- Collaborate with other departments to optimize trading operations and client experience
- Provide training on FX products market trends and compliance protocols
- Prepare and analyze performance reports recommending improvements
- Support new initiatives and process improvements within the team
Qualifications:
- Minimum of 1 years of experience in the FX industry as a Team Leader
- Fluency in Spanish
- Strong understanding of FX trading market dynamics and transactional processes
- Excellent leadership communication and interpersonal skills
- Ability to work under pressure and handle multiple priorities
- Knowledge of compliance risk management and regulatory standards in FX
Preferred Skills:
- Experience working in a multicultural environment
- Proficiency with FX trading platforms and CRM systems
- Strong analytical and problem-solving abilities
We Offer:
- Competitive salary and benefits package
- Career development opportunities
- Dynamic multinational work environment
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