Sr. Team Manager Streaming Account
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Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Managers in this role get to:
Impact the Bottom Line: Drive the performance of a team of Consultants meeting and exceeding all KPI targets.
Strengthen Relationships: Manage attrition shrinkage and other critical metrics of the team.
Influence the Lives of Others: Coach and mentor Consultants providing feedback and performance management.
Keep Management Updated: Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
Define Sutherlands Reputation: Drive organizational initiatives within the team from time to time.
Qualifications :
Our most successful candidates will have:
Proficiency in MS Office especially Excel and PowerPoint to track team metrics prepare reports and present insights relevant to a dynamic music streaming environment.
Experience in fast-paced digital-first environments ideally within media entertainment or streaming services to effectively adapt to industry trends and evolving customer expectations.
Strong people management skills with the ability to build trust motivate teams and foster a collaborative culture aligned with the fast-evolving world of music and digital content.
Sharp analytical thinking with the ability to interpret operational data identify user behavior trends and drive performance improvements that enhance the streaming customer experience.
Exceptional verbal and written communication skills essential for articulating feedback managing escalations and collaborating with cross-functional teams across support content and technical departments.
A genuine passion for digital entertainment is a strong plus helping to connect with the brand and the audience more effectively.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Business Development
- Cement Plant
- Business Support
- Data Analysis
- ASP
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
