Change and Communications Consultant

ABOUT US

At HUB International we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals families and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn grow and make a difference. Our structure enables our teams to maintain their own unique regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is a global insurance and employee benefits broker providing a boundaryless array of business insurance employee benefits risk services personal insurance retirement and private wealth management products and services. With over $5 billion in revenue and almost 20000 employees in 600 offices throughout North America HUB has grown substantially in part due to our industry leading success in mergers and acquisitions.

About the Position

As a Change and Communications Consultant you are passionate about leading others through organizational change embrace applying proven methodologies to solve complex organizational problems understand the nuances of how effective change management and use targeted communications practices to influence organization readiness.

Reporting to the Change Enablement Manager within TechOps you will work directly with the corporate learning IT and Operations teams to plan and facilitate adoption and communication strategies for a variety of enterprise-wide technology and operations initiatives.

Role Description & Responsibilities

The Change and Communications Consultant serves in an integral function to enable change adoption approaches in key corporate technology initiatives. Using data-based decision-making you will work with your team to identify human factors which influence the organizations ability to reach strategic goals and build effective communications strategies to inform excite and support HUB employees. Your ability to understand your audience and creatively design succinct yet engaging communications that provide clarity for all IT and operations initiatives will be critical. The intellectually curious will not find a dull moment in this role!

Primary Responsibilities

• Collaborate with your business partners and project teams to leverage change management frameworks for changes for all technology initiatives by applying behavioral knowledge and developing evaluation tools to predict and assess the impact of change on the organization including workforce readiness cultural influences/risks and workforce efficiency.
• Develop and leverage change management plans along with a core set of communication templates and information distribution processes to educate end users on impending changes in their work.
• Proactively identify and formulate communication strategies that address issues which may impede an initiative; collaborate with peers to determine alternative solutions.
• Determine appropriate communication and engagement channels for impacted employee groups organizing appropriate information creating content and partnering across the project to drive and track adoption across the business.
• Develop communication plans including the change story and the why behind the change.
• Act as a change champion and promote technology programs and initiatives.

Requirements

• 3-5 years experience delivering change management solutions experience creating and implementing transformation in a consulting or industry change leadership role.
• Strong oral and written communication skills including the ability to leverage tools to build engaging communications and presentations (expertise with MS PowerPoint and MS Word a must).
• Inquisitive by nature.
• Ability to present ideas in business-friendly and user-friendly language. Comfortable in presenting to small to medium groups.
• Ability to effectively prioritize and execute tasks in a high-pressure environment.
• Experience working in a team-oriented collaborative environment.
• Highly self-motivated and directed.
• Bachelors degree in business management I/O psychology or human resources; advanced degree highly desired.
• Ability to travel to the corporate office and/or HUB locations as needed.

Desired Qualifications

• 1-2 years of insurance industry work experience
• General knowledge of insurance and insurance brokerage operations
• Certification in a change methodology

JOIN OUR TEAM

Do you believe in the power of innovation collaboration and transformation Do you thrive in a supportive and client focused work environment Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization When you join HUB International you will be part of a community of learners and doers focused on our Core Values: entrepreneurship teamwork integrity accountability and service.

Disclosure required under applicable law in California Colorado Illinois Maryland Minnesota New York New Jersey and Washington states: The expected salary range for this position is $100K to $110Kand will be impacted by factors such as the successful candidates skills experience and working location as well as the specific positions business line scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role we encourage you to submit your application. By doing so we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance FSA HSA and 401(k) accounts paid-time-off benefits such as vacation sick and personal days and eligible bonuses equity and commissions for some positions.

HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity national origin religion age color sex sexual orientation gender identity disability or veterans status or any other characteristic protected by local state or federal laws rules or regulations.

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