Customer Service Executive (Logistics) Mandarin Speaking

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profile Job Location:

Klang - Malaysia

profile Monthly Salary: RM 4500 - 4500
profile Experience Required: 1-3years
Posted on: 30+ days ago
Vacancies: 1 Vacancy

Job Summary

- Ensure seamless coordination of global shipments quotation preparation and client satisfaction.
- Provide sales support by assisting with pricing strategies quotations and negotiations to secure new business opportunities.
- Cultivate and maintain long-term relationships with overseas shipping agencies freight forwarders and trade regulators.
- Leverage in-depth knowledge of freight forwarding operations and customer service(CS) processes to ensure the smooth execution of international shipments.
- Provide senior management with actionable insights reports and recommendations for continuous business growth.

Working days: Monday - Friday 8.30am - 5.30pm (non-shift)

Requirements

- Minimum 1 year of proven experience in international logistics and freight forwarding
- Solid understanding of global trade regulations customs compliance and shipping documentation (Import and Export)
- Strategic thinker with a strong track record of achieving measurable business results and driving growth
- Ability to coordinate with customers resolve shipment issues and provide timely updates on deliveries
- Strong customer service skills to ensure high satisfaction and smooth communication throughout the logistics process.
- Understand / experienced with China custom familiar with the rules and regulation is a big plus



Required Skills:

- Minimum 1-2 years of proven experience in international logistics and freight forwarding - Solid understanding of global trade regulations customs compliance and shipping documentation (Import and Export) - Strategic thinker with a strong track record of achieving measurable business results and driving growth - Ability to coordinate with customers resolve shipment issues and provide timely updates on deliveries - Strong customer service skills to ensure high satisfaction and smooth communication throughout the logistics process. - Understand / experienced with China custom familiar with the rules and regulation is a big plus

- Ensure seamless coordination of global shipments quotation preparation and client satisfaction. - Provide sales support by assisting with pricing strategies quotations and negotiations to secure new business opportunities.- Cultivate and maintain long-term relationships with overseas shipping agen...
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Company Industry

Defense and Space Manufacturing / Government Administration / Military and International Affairs

Key Skills

  • Abinitio
  • Business Analysis
  • Logistics & Procurement
  • Client Services
  • Business Analytics