Project Coordinator
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Job Location:
Monthly Salary:
Posted on:
16 hours ago
Vacancies:
1 Vacancy
Job Summary
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong double-digit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions go to and for more information on Kaseyas culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Project Coordinator
WHAT YOULL DO:
Join our professional services team implementing cutting-edge technology across our IT Complete solutions suite. As a Project Coordinator you will play a pivotal role in the successful planning execution and completion of various onboarding projects within our organization. You will work closely with project managers team members and stakeholders to ensure projects are delivered on time within budget and meet quality standards. This position requires strong organizational communication detail-oriented and problem-solving skills as well as the ability to multitask and adapt in a fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Oversee resource schedules and coordinate updates to maximize productivity.
- Responsible for multi-product implementation projects.
- Follow up on established practices templates policies and tools .
- Lead effective project discovery by thoroughly analyzing customer needs timelines and business requirements.
- Understand the context of the customer and align projects software tools and implementation to their requirements.
- Work hand by hand with implementation consultants product and support teams to move projects forward.
- Work creatively and analytically in a problem-solving environment demonstrating teamwork innovation and excellence
- Create and maintain documentation including business system and functional requirements process flows status reports and configuration worksheets.
- Own your projects closely monitor each task and dependencies to deliver each project on time and within the required KPIs.
- Lead customers project plans tasks assigned hours monitor and report on key project KPIs to stakeholders internal and external.
- Complete projects and assignments on time and within budget while ensuring high levels of customer satisfaction.
- Achieve internal KPIs for utilization CSAT scope schedule quality and overrun.
- Initiate and maintain strong customer relationships and be a reliable and trusted adviser.
- Other duties as assigned
WHAT YOULL BRING
- Excellent organization communication customer relationship and time management skills
- Detail-oriented.
- Effective resource planning and risk management skills.
- Excellent communication interpersonal and writing skills
- Demonstrate sound judgment problem-solving and decision-making skills.
- Anticipate and understand the impact of decisions on the project and customer success.
- Self-motivated decisive and able to adapt to change and competing demands.
- Business Analyst skills
- Customer relationship management focus
REQUIRED EXPERIENCE:
- 1 years managing and delivering customer-facing projects
- 1 years of experience working with business stakeholders within a cross-functional matrix environment
- Strong background in Software Implementation
PREFERRED EXPERIENCE
- Project Management Certification: CAPM Project or similar.
- Salesforce experience
- Bachelors degree or higher; minor or advanced degree in business/STEM or equivalent experience.
- Advanced Microsoft Excel skills like pivot tables reporting macros.
- Experience with emerging cloud hosting and web technologies.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
IC
Key Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Visio
- Microsoft Powerpoint
- Microsoft Excel
- Project Management
- Sharepoint
- Project Management Software
- Microsoft Project
- Administrative Experience
- Project Coordination
About Company
Kaseya's IT Complete is an integrated and cost-effective platform to manage everything in IT and security.
