Call Center Representative
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Job Location:
Spokane, WA - USA
Monthly Salary:
Not Disclosed
Posted on:
22 hours ago
Vacancies:
1 Vacancy
Job Summary
At Eagle Bend Manufacturing the Virtual Call Center Representative is responsible for providing exceptional customer service addressing inquiries and resolving issues efficiently. This role requires excellent communication skills and the ability to work in a fast-paced environment.
Responsibilities:
- Answer incoming calls and respond to customer inquiries promptly.
- Resolve customer issues and complaints with professionalism.
- Document all customer interactions accurately in the system.
- Collaborate with team members to ensure efficient workflow.
- Provide information about products and services to customers.
- Identify opportunities for improving customer service processes.
Requirements:
- High school diploma or equivalent required.
- Excellent verbal and written communication skills.
- Ability to multi-task and manage time effectively.
- Proficient in using computer systems and software applications.
- Strong problem-solving skills and attention to detail.
- Ability to work flexible hours .
Key Skills
- Data Entry
- Deputy
- Drafting
- Hibernate
- Administration Support
- Activex
