DescriptionThe Director of Undergraduate Admissions serves as an experienced visionary and student-centered leader.
Reporting to the Assistant Vice Chancellor for Enrollment Management in the Division of Enrollment Management & Student Affairs (EMSA) the Director provides strategic leadership and operational oversight for the Office of Admissions playing a pivotal role in advancing the Universitys enrollment goals and its 2030 vision of reaching 15000 students with an 80% retention rate.
The Director will lead a dynamic team to implement innovative recruitment strategies strengthen enrollment pathways and ensure that prospective students and families experience a seamless welcoming and service-oriented admissions process.
This role requires a strategic thinker skilled collaborator and data-informed decision maker who will contribute to UTCs commitment to access student success and community engagement.
ResponsibilitiesLeadership & Strategy
- Provides visionary leadership for the Office of Admissions ensuring alignment with UTCs strategic enrollment plan 2030 goals and divisional priorities
- Develops implements and assesses comprehensive recruitment strategies for first-time freshmen transfer adult and military-connected undergraduate students
- Collaborates with campus stakeholdersincluding academic deans faculty staff and student leadersto strengthen enrollment pipelines and yield efforts
- Ensures recruitment initiatives are student-centered and responsive to changing demographics and market conditions
Technology Data & Communications
- Leverages admissions technology platforms (e.g. Banner CRM systems) to support recruitment application processing and data analytics
- Uses data to evaluate recruitment effectiveness informed decision-making and guided resource allocation
- Partners with University Marketing & Communications to ensure consistent compelling and student-first messaging
Recruitment & Outreach
- Leads the development and execution of recruitment campaigns including in-person virtual regional and digital engagement strategies
- Oversees partnerships with high schools community colleges and regional organizations to strengthen transfer and access pathways
- Ensures strategic outreach to underrepresented first-generation and non-traditional student populations
- Represents UTC at key events conferences and community engagements serving as a visible ambassador for the institution
Operations & Compliance
- Provides oversight of admissions operations including application processing credential evaluation transfer credit evaluation and residency classification
- Ensures compliance with UT System policies and state/federal regulations
- Collaborates with the Office of Financial Aid and Scholarships to ensure timely integrated communications and a seamless student experience regarding scholarship offers
- Partners with OPIER (Office of Planning Institutional Effectiveness and Research) to use data in forecasting goal setting and enrollment reporting
Team Development & Supervision
- Leads mentors and supports a diverse team of professional staff graduate assistants and student employees
- Fosters a culture of collaboration accountability professional development and service excellence
- Encourages innovation and creative problem-solving within the admissions team
The ideal candidate will possess the following:
- Demonstrated leadership experience managing teams and complex operations
- Proven success in developing and implementing recruitment strategies that achieve enrollment goals
- Strong analytical and data-driven decision-making skills
- Excellent communication presentation and relationship-building skills
- Experience working in a public university or system environment
- Experience with CRM and data management systems (e.g. Banner Slate)
- Knowledge of Tennessee higher education policy and regional student market trends
- Successful track record of partnership building with academic leadership faculty and external stakeholders
Review of applications will beginOctober 8 2025and will continue until the position is filled. Applications received bythis datewill receive priority consideration.
QualificationsMinimum: Requires a masters degree in higher education administration student affairs business or relevant field; (5) years of progressively responsible experience in college or university admissions enrollment management or related field with a minimum of (3) years of supervisory experience; proven uptodate success in designing and executing recruitment strategies leveraging datadriven tactics that consistently hit enrollment targets; or an equivalent combination of education training and experience
Preferred:An advanced degree; (7) years of progressively responsible experience in college or university admissions enrollment management or related field; and experience with Banner Information Systems and ARGOS reporting client is preferred.