This is a remote position.
Schedule: Mon-Fri 8:00 AM 5:00 PM EST with 1 hour unpaid break 40 hours/week
Job Overview: This role ensures sitter coverage manages sitter onboarding and vetting and helps maintain a thriving network of active professional caregivers. Youll be responsible for interviewing and vetting sitters maintaining up-to-date profiles and matching families with the perfect caregiver all while supporting our mission of warmth reliability and excellence in childcare.
Key Responsibilities
Sitter Recruitment & Vetting
- Source interview and vet new sitter candidates.
- Conduct reference checks and coordinate background verifications.
- Walk sitters through every step of the onboarding process until theyre fully active.
- Ensure sitters meet company standards for professionalism communication and childcare experience.
- Sitter Activation & Profile Management
- Maintain sitter profiles photos bios and availability in our system.
- Monitor sitter statuses (active pending inactive) and update weekly.
- Communicate with sitters regularly to ensure schedule accuracy.
Booking & Fulfillment
- Review daily family booking requests and ensure sitter coverage within 2448 hours.
- Match sitters to families based on needs preferences and location.
- Confirm bookings and handle last-minute changes with professionalism and urgency.
- Follow up after each booking to ensure family satisfaction.
Growth & Community Engagement
- Support sitter and family recruitment through Facebook groups schools and community networks.
- Represent our agency online with warmth and professionalism to build awareness and trust.
- Identify areas where sitter supply or demand needs attention and assist with outreach campaigns.
Reporting & Collaboration
- Maintain accurate weekly reports (new sitters active sitters filled bookings).
- Work closely with the Profile Manager to ensure seamless hand-offs between sitter and long-term placements.
- Collaborate with leadership on ways to improve sitter engagement and client experience.
Requirements
Requirements
- Extensive experience in recruiting preferably in household staffing or luxury service industries
- Strong emotional intelligence and ability to assess candidates beyond their resumes
- Excellent interpersonal and communication skills with the ability to interact professionally with high-end clientele
- Proven track record of successful placements in domestic or related fields
- Proficiency in applicant tracking systems specifically Engine Hire
- Ability to maintain the highest level of discretion and handle sensitive information
- Understanding of the unique needs and expectations of high-net-worth individuals and families
- Adaptability to work in a fast-paced environment and manage multiple priorities effectively
- Bachelors degree in Human Resources Psychology or related field preferred
Benefits
Independent Contractor Perks:
- HMO Coverage for eligible locations
- Permanent work-from-home
- Immediate hiring
ZR29590JOB
This is a remote position. Schedule: Mon-Fri 8:00 AM 5:00 PM EST with 1 hour unpaid break 40 hours/week Job Overview: This role ensures sitter coverage manages sitter onboarding and vetting and helps maintain a thriving network of active professional caregivers. Youll be responsible for in...
This is a remote position.
Schedule: Mon-Fri 8:00 AM 5:00 PM EST with 1 hour unpaid break 40 hours/week
Job Overview: This role ensures sitter coverage manages sitter onboarding and vetting and helps maintain a thriving network of active professional caregivers. Youll be responsible for interviewing and vetting sitters maintaining up-to-date profiles and matching families with the perfect caregiver all while supporting our mission of warmth reliability and excellence in childcare.
Key Responsibilities
Sitter Recruitment & Vetting
- Source interview and vet new sitter candidates.
- Conduct reference checks and coordinate background verifications.
- Walk sitters through every step of the onboarding process until theyre fully active.
- Ensure sitters meet company standards for professionalism communication and childcare experience.
- Sitter Activation & Profile Management
- Maintain sitter profiles photos bios and availability in our system.
- Monitor sitter statuses (active pending inactive) and update weekly.
- Communicate with sitters regularly to ensure schedule accuracy.
Booking & Fulfillment
- Review daily family booking requests and ensure sitter coverage within 2448 hours.
- Match sitters to families based on needs preferences and location.
- Confirm bookings and handle last-minute changes with professionalism and urgency.
- Follow up after each booking to ensure family satisfaction.
Growth & Community Engagement
- Support sitter and family recruitment through Facebook groups schools and community networks.
- Represent our agency online with warmth and professionalism to build awareness and trust.
- Identify areas where sitter supply or demand needs attention and assist with outreach campaigns.
Reporting & Collaboration
- Maintain accurate weekly reports (new sitters active sitters filled bookings).
- Work closely with the Profile Manager to ensure seamless hand-offs between sitter and long-term placements.
- Collaborate with leadership on ways to improve sitter engagement and client experience.
Requirements
Requirements
- Extensive experience in recruiting preferably in household staffing or luxury service industries
- Strong emotional intelligence and ability to assess candidates beyond their resumes
- Excellent interpersonal and communication skills with the ability to interact professionally with high-end clientele
- Proven track record of successful placements in domestic or related fields
- Proficiency in applicant tracking systems specifically Engine Hire
- Ability to maintain the highest level of discretion and handle sensitive information
- Understanding of the unique needs and expectations of high-net-worth individuals and families
- Adaptability to work in a fast-paced environment and manage multiple priorities effectively
- Bachelors degree in Human Resources Psychology or related field preferred
Benefits
Independent Contractor Perks:
- HMO Coverage for eligible locations
- Permanent work-from-home
- Immediate hiring
ZR29590JOB
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