Senior Account Supervisor Account Supervisor

Tokyo - Japan

Monthly Salary: Not Disclosed

Posted on: 30+ days ago

Vacancies: 1 Vacancy

Job Summary

About the Company

We are a leading global communications marketing firm helping business and organizations evolve promote and protect their brands and reputations. We are independent and family owned which allows us the freedom to deliver original thinking and invest in our Japan there are about 90 employees based in our office in Roppongi Tokyo. We create award-winning creative communication programs for our clients for major global and Japanese multinational companies. We have deep expertise and counsel our clients on consumer trends research analytics and insights corporate reputation health technology capital markets crisis energy and government affairs.

The Role

The purpose of this role is to manage the day to day works for our Large/mid Global Clients our Corporate Team local clients. You will be required to help manage a fast-moving dynamic team of around 3-7 people of different expertise and work with the teams leadership members to ensure day-to-day delivery on brief on time and on addition to the day-to-day client teams you will be also working with Edelmans Integrated Solutions teams (strategic planner creative and digital. etc.) and our Asia Pacific Workplace Advisory specialist team including working closely with our Japan-based director to help solve a diverse set of challenges for Clients and ensuring the integration between all the different parts of the team is working seamlessly.

We estimate that you will spend about 50% on external communications & external brand work and 50% on workplace advisory work relating to the Clients employees as the communications audience.

Brand & Corporate Reputation

We are looking for an experienced Sr. Account Supervisor/Account Supervisor having a knowledge of brand building but also corporate reputation and media landscape around traditional media. A successful candidate should have a proven track record of delivering a wide range of project types and always be on top of a complex set of issues. Ideally this candidate should have an experience in working with large Japanese or non-Japanese international companies and have a passion for various categories including Tech F&B Health etc and great experience working across languages

Were also looking for someone who isnt afraid to network and develop new relationships across a wide variety of media and influencer contacts spanning from broadcast news consumer online and specialist media to individual influencers.

Workplace Advisory with Clients Employees as the Communication Audience

We are also looking for someone who has hands-on experience or interest to grow their expertise in communications work with employees as the main

audience. Employees are at the heart of an organization and leaders are increasingly recognizing the need to actively engage and communicate to employees in times of transformation and to achieve high performance. Many multinational companies and Japan-head quartered companies are working with Edelmans Workplace Advisory team to partner with them to engage and communicate well in modern employee-centric ways.

In contributing to Edelmans AI transformation which is underway the ideal candidate will proactively leverage AI to improve operational efficiency and the quality of deliverables while maintaining a deep commitment to human intelligence and appropriate incorporation of AI into work.

This is a great job for someone who is a true team player who enjoys the responsibility of playing a valuable role in a large team taking pride in delivering incredible work while also able to listen/empathize to our client needs and issues. More than anything were looking for someone who is non-hierarchical and happy to dive in.

Day to Day Client Handling:

Serving as the daily client contact and straddling teams across Edelman.
Facilitate integration of Edelman teams as well as management of the external business partners when necessary.
Ability to provide strategic thinking to the team and be a consultant for the client.
Excellent presentation skills to be able to take a lead role in presenting seasonal and project plans to clients.
Earning the trust of clients to deliver day to day work as well as providing proactive counsel on new approaches or ideas that will help meet clients broader objectives.

Developing media strategies and running end to end integrated campaigns:

Working collaboratively alongside client leads creative and digital teams to plan projects and respond to briefs
Playing a key role in the research planning and development of campaigns and driving these forward
An ability to segment stories by angles for specialist verticals and journalist beats
Practical and solid understanding of the earned owned paid and social media space and how to incorporate these channels into client plans for holistic communications programs
Pitching ideas convincingly to media clients and colleagues
Lead point of day to day contact for PR and communications counsel (across client organizations)
Managing workback plans and project timelines and budget/cost management.

Corporate and consumer proactive and reactive media relations and crisis and issues management:

Be a core member of the team that owns the client communication by managing reactive media enquiries and escalating issues as and when required. This will also include occasional weekend support for clients.
Liaison with other Edelman offices around the world.

The ideal candidate for this role will have/be:

Desire to work as part of a large team in a busy fast paced and highly motivated working environment
Excellent verbal and written skills ability to articulate point of view with confidence and gravitas Proven track record in prioritizing workload as well as supporting junior team members
Ability to work in a matrix structure and prioritize deliverables
Ability to balance quick hits and longer term strategy and understanding the difference
Team player collaborative non-hierarchical with experience coaching junior members of the team
Ability to manage both up and down and take overall responsibility of day to day client deliverables
Experience of integrating with different practices / teams on cross-business work ability to work collaboratively with a variety of people to meet client expectations A creative problem solver
A delivery-driven manager with ability to take responsibility of tasks and accounts
A desire to share previous expertise and experience to enhance work of the team
Keen to carve out distinctive role and use own initiative to help the running of the team
Entrepreneurial spirit - willingness to get stuck in and make the most of opportunities; passion to contribute to business growth both in existing clients and new business. A keen eye for an earned media story with legs across news consumer online and digital spheres
Interest in current affairs news international business and consumes media in all forms Hands-on experience in some of these areas: employee communications change management executive communications corporate communications communications research
Bachelors degree from an accredited college or university.
Work experience in corporate management consulting or public relations agency settings strongly preferred

BEHAVIORS

Relentless pursuit of excellence

Serves as a positive role model; supports and respects colleagues clients and partners; focuses on self-improvement and ensures work is based on strategic insights

Effectively and consistently manages strengths and weaknesses of self and others; enables self and others to bring the best of their skills and talents to work; is consistently ambitious in setting and achieving goals

Always takes all feedback as a constructive learning opportunity and acts upon it; enables others to thrive as part of agency life and adapts to others styles to do so; ensures excellence is repeated by rigorously identifying and socializing key learnings for all colleagues

Freedom to be constantly curious

Pushes for creative ideas; is purposeful and enterprising in problem-solving; embraces diverse trends skills specialties and viewpoints

Delivers substantial change for clients and the communities in which we operate; ensures new insights from self and others fuel innovation in agency approach and client work; uses diversity of perspective to elevate client counsel the agency and own career

Effectively implements change for clients and agency in a way that demonstrates powerful and unique thinking; uses thoughtful strategic insights and knowledge to balance risk-taking for clients and the agency; holds others accountable for open-mindedness and embracing diverse viewpoints

Courage to do the right thing

Ensures work and relationships are founded on open and honest communications; listens and asks the right questions during day-to-day work; upholds creative ethical and legal standards

Ensures that client counsel and agency action is always purposeful and challenging; prioritizes the interests of the wider agency; holds subordinates peers and superiors accountable for demonstrating integrity and ethical behavior

Demonstrates a strategic and thoughtful approach in challenging others to ask the right questions; prioritizes the interests of client service excellence ahead of individual advancement

The commitment to positively impact society

Ensures that we perform our work with an environmental conscience and a sense of tolerance fairness and equality

Required Experience:

Manager

About the CompanyWe are a leading global communications marketing firm helping business and organizations evolve promote and protect their brands and reputations. We are independent and family owned which allows us the freedom to deliver original thinking and invest in our Japan there are about 90 ...