Director of Employment

Join an empowered team that is making a difference in our community!

PROVAIL has an exciting opportunity for a Director of Employment to join our team! As Director of Employment Services youll play a vital leadership role guiding strategy ensuring high-quality service delivery and expanding our impact across Western Washington. This position is both visionary and hands-on shaping the future of the program while advancing PROVAILs mission to create opportunities and transform lives.

About Us

PROVAIL was founded in 1942 by parents of children with cerebral palsy. They created some of the first community services for individuals with cerebral palsy and other severe disabilities in the area. Our mission is supporting people with disabilities to fulfill their life choices. We help people decide how they want to live their life in the community and then provide the support services they need to act on those choices. We are one of the states largest private multi-service agencies dedicated to meeting the needs of children and adults with all types of disabilities.

What we offer:

• Competitive pay $109000 - $133000 per year DOE
• Comprehensive medical dental vision insurance with highly subsidized employer contribution for the employee. Dependent coverage for qualified family members is available.
• Employer Funded Health Reimbursement Account (HRA) when enrolled in a medical plan.
• Flexible Spending Accounts (FSA) - Health Care and Dependent Care
• Employee Assistance Program
• 104 hours paid vacation plus incremental increases based on years of service
• Twelve paid personal holidays
• 403(b) retirement plan
• Referral bonus program
• Monthly cell phone stipend and mileage reimbursement
• Extensive paid training and professional development opportunities

What youll do:

Reporting to the Chief Impact Officer the Director of Employment Services is responsible for not limited to the following duties:

Strategic Leadership & Growth

• Lead strategic planning efforts to expand and enhance Employment Services with a focus on innovation program efficiency effectiveness and customer satisfaction.
• Identify emerging trends best practices and opportunities in supported employment to ensure PROVAIL remains a leader in the field.
• Develop long-term strategies to increase access to inclusive employment for people with disabilities across Western Washington.

Program & Fiscal Management

• Prepare manage and monitor program budgets including staffing projections caseload planning and resource allocation for a growing team.
• Ensure financial sustainability through effective use of funding streams compliance with payer requirements and proactive pursuit of new opportunities.
• Partner with the Chief People Officer to design and implement compensation strategies that are competitive financially sustainable and align with PROVAILs wage equity principles.
• Establish and monitor program performance metrics using data-driven insights to guide decision-making and continuous improvement.

Staff Development & Supervision

• Provide leadership and mentorship to managers and staff fostering a culture of accountability collaboration and professional growth.
• Oversee the design and implementation of onboarding training and ongoing professional development programs to ensure staff and managers are equipped to deliver high-quality services.
• Promote staff retention and engagement by ensuring equitable workloads supportive supervision and recognition of excellence.

Community & Stakeholder Engagement

• Build and maintain strong relationships with job seekers their families employers funders and community partners.
• Represent PROVAIL in professional networks coalitions (such as the Community Employment Alliance) and public forums to advance disability employment.
• Partner with employers to expand inclusive hiring practices workforce development opportunities and long-term career pathways for participants.

Contracts Compliance & Accreditation

• Negotiate administer and monitor contracts and ensure adherence to all program accreditation standards and regulatory requirements.
• Implement quality assurance systems to maintain compliance mitigate risk and continuously improve service delivery.
• Report on outcomes and impact to internal and external stakeholders.

Equity Inclusion & Organizational Leadership

• Contribute to PROVAILs DEI strategy by embedding equity principles into program design staff development and community partnerships.
• Serve as a member of the executive leadership team collaborating across departments to align Employment Services with organizational priorities.
• Lead participatory processes that translate strategy into measurable objectives ensuring voices of staff and program participants are centered in decision-making.

Additional Leadership Duties

• Perform other responsibilities as needed to advance PROVAILs mission and organizational success.

What youll bring:

• 57 years of progressively responsible experience in supported employment vocational rehabilitation workforce development or disability services.
• At least 3 years of supervisory or management experience (managing teams budgets and programs).
• Demonstrated success in strategic planning program development and contract/grant management.
• Experience building partnerships with employers funders and community agencies.
• Preference for applicants who have lived experience improving employment outcomes for people with disabilities or other marginalized communities.

Required Skills & Abilities:

Exceptional Communication Skills:Demonstrated ability to communicate clearly and professionally in both oral and written formats across a diverse range of stakeholdersincluding clients parents or guardians case managers PROVAIL staff and management. Able to adapt tone and approach to meet the needs of the audience and situation. Communicates transparently about decisions limitations and mistakes modeling accountability and ethical behavior.

Policy and Systems Knowledge: Deep knowledge of the disability community including lived experience or demonstrated understanding of the barriers and opportunities related to competitive integrated employment. Thorough understanding of Washington States Employment First policies and how they impact service delivery funding and employment outcomes for people with disabilities.

Cultural Competency and Humility:Proven commitment to equitable respectful and inclusive practices in all interactions. Demonstrates respect by listening deeply acknowledging lived experiences and adapting as needed. Actively seeks to understand and honor diverse cultural perspectives and communication styles.

Inclusive Leadership:Fosters an inclusive and psychologically safe environment by encouraging dialogue welcoming feedback and ensuring all voices are heard valued and reflected in decision-making. Champions equity and accessibility across teams and programs. Proactively seeks out and elevates voices from underrepresented and marginalized groups in decision making.

Mission-Driven Behavior:Models PROVAILs values through actions such as active listening empathy collaboration and accountability. Engages in intentional community building and supports a strengths-based person-centered approach.

Crisis Management: Demonstrates the ability to effectively manage crisis situations with a calm solutions-focused approach ensuring the safety and well-being of all individuals involved.

Goal-Oriented Leadership:Skilled in setting clear measurable goals for individuals and teams that align with and advance PROVAILs strategic priorities. Regularly monitors progress and adapts strategies to improve outcomes.

Technological Proficiency:Proficient in Microsoft Office (Windows environment) and Google Workspace tools. Able to use digital platforms to manage information collaborate with teams and support service delivery.

Strong Interpersonal and Analytical Skills:Possesses excellent active listening and critical thinking skills. Maintains a professional solution-focused demeanor while navigating complex interpersonal and organizational challenges.

Conflict Resolution and Problem-Solving:Demonstrates advanced ability to address conflicts constructively mediate disputes and develop proactive sustainable solutions. Supports a culture of continuous improvement and accountability.

PROVAIL is committed to diversity & inclusion and continually working to build an organizational culture and climate in which every voice is valued staff have a sense of belonging and connection with one another and to the organization and staff feel empowered to do their best work. We specifically encourage people of color individuals who identify as LGBTQ and individuals with disabilities to apply for this position.

PROVAIL is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation gender identity or any other characteristic protected by law.

Required Experience:

Director